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GRC Indicator

Saeba Arif
Tera Contributor

3 weeks ago

 

Hi everyone,

I’m curious to know if your organization is currently utilizing Governance, Risk, and Compliance (GRC) indicators within ServiceNow. If so, how are these indicators being applied in your workflows?

Specifically, I’m interested in understanding whether the use of GRC tools or frameworks has helped reduce manual effort or even fully automate   self attestation activities in your environment ?
 

Have you seen improvements in efficiency, accuracy, or overall process reliability through automation or integration?

Would love to hear how others are approaching this!

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ab_2511
Mega Guru

3 weeks ago

It’s a good idea to begin with common IT compliance requirements that leverage existing data within ServiceNow.

For instance, you can automate change management controls using data from the Change Request table, implement incident management controls, and establish IT infrastructure controls based on CMDB data.

If teams are currently collecting and managing evidence for compliance requirements manually, automating these processes through ServiceNow can significantly improve efficiency, accuracy, and audit readiness.

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