GRC Issues and Remediation task autoclosure

[divyalakshmi]

Hi, 

Can someone help me to understand the script/configuration behind the autoclose of issues when all remediation tasks are closed. I know OOTB there is a property "sn_grc.automatically_close_all_issues_when_all_tasks_closed" Which when set to true autoclose the issues when remediation tasks are closed. In our instance, the property is set to true but the system doesn't autoclose the issues when remediation tasks are closed. Am I missing any OOTB configuration? Can someone guide me which configuration does this autoclosure.. 

Appreciate the help

[divyalakshmi · Accepted solution]

I found from servicenow that this property exists but no technical flow running behind this for autoclosure. 

[divyalakshmi · Accepted solution]

I found from servicenow that this property exists but no technical flow running behind this for autoclosure. 

[GouthamAnumolu · Accepted solution]

Yes, there is no technical flow related to that property.