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‎02-20-2020 03:46 AM
Hi all,
I see that some products have licenses based on the number of GRC users (e.g. "1,000 GRC Users Included"). I wonder what do we intend for GRC users.
I understand the number of GRC users is the number of users having at at least one GRC role (e.g. sn_grc.reader, sn_risk.manager, sn_audit.developer). Is it correct?
Thank you!
Angelo
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‎02-24-2020 11:24 AM
Hi Angelo,
If these users are in your sys_user table, then they would be counted.
Thanks,
Sungwoo
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‎02-20-2020 11:20 PM
Hi Sungwoo,
Thank you, it is clear. Just an additional point, if you may: if I have employees in my company (including contractors, part-time...) but also clients in different companies that may use the self service (only) and appear as callers or service subscribers, would these clients be counted in the total?
Thank you
Angelo
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‎02-24-2020 11:24 AM
Hi Angelo,
If these users are in your sys_user table, then they would be counted.
Thanks,
Sungwoo
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‎02-22-2021 06:51 AM
It is helpful answer. But I really dont understand why all employee have to have a license. Why do every employee need and license, what is the logic behind it? Just so I can explain the customer
Daniel
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‎02-22-2021 09:20 AM
Hi Daniel,
The all-employee licensing model is available to customers who want to run GRC workflows that involve all employees. For example, a customer might want to have all employee attest to policies a few times a year.
Alternatively, we offer an operator licensing model, whereby a customer can purchase licenses for a specific number of their employees. For example, a customer can purchase 500 operator licenses out of their total employee base of 5,000. In this model, all users of GRC must be licensed as an operator.
Best,
Sungwoo
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‎02-24-2020 11:23 AM
Hi Angelo,
If these users are in your sys_user table, then they would be counted.
Thanks,
Sungwoo