Heatmap data not visible on Risk Workspace

Prateek Gupta3
Mega Guru

‎05-22-2022 01:05 AM

Hi All,

 

We are working on Advanced risk management and enabled the Risk Workspace.

We have created a Risk Assessment Methodology and enabled Heatmap Configuration for it.

But, when we see it on the Risk Workspace, we are not able to see any data on it as per below screenshot:

find_real_file.png

 

Can anyone please guide on it.

 

Thanks,

Prateek

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Community Alums
Not applicable

‎05-22-2022 04:19 AM

HI Prateek Gupta,

You need the correct persona for your user to be able to view it. If you go to UI Builder you will see that the Risk Workspace comes in 3 versions. Only the sn_risk_workspace.operational_risk_manager role grants you the persona where this new feature is available.

if you also have sn_risk_workspace.business_op_risk_manager role, your workspace will show the Business Op-Risk Manager home page (it seems to be the "highest" risk persona somehow) - and this one does not have the Heatmap Workbench. If you are only an IT risk manager, you will also not see it. 

 

 

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

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Prateek Gupta3
Mega Guru
In response to Community Alums

‎05-22-2022 04:57 AM

Hi Sandeep, The above one looks like resolved..thanks for the help. The methodology which is in use has Residual risk based in the inherent risk - control effectiveness. We are not getting any option to enable the heatmap for Residual risk. It is a greyed out field OOB. Can you guide on this. Thanks Prateek
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