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05-24-2022 06:07 AM
When the Updated by field shows "system" rather than a user ID, does that mean the record was imported from another system or maybe imported from Excel? Is there a way to figure out what system updated the record? The Source field is blank.
Thanks in advance for your help.
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Policy and Compliance Management

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05-24-2022 06:15 AM
Hi,
Please review this: https://community.servicenow.com/community?id=community_question&sys_id=cd1decc11be0c494ada243f6fe4bcb51
Regards.
JP
JP

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05-24-2022 06:15 AM
Hi,
Please review this: https://community.servicenow.com/community?id=community_question&sys_id=cd1decc11be0c494ada243f6fe4bcb51
Regards.
JP
JP
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05-24-2022 09:42 AM
Thank you, JP. That link was very good and informative. Much appreciated.
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05-24-2022 09:49 AM
Thank you, JP. That link was very good and informative. Much appreciated.