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How to configure the OOB related list filter when the related record is not there in relationship.

Snehal Madakatt
Mega Sage

Hi Team,

I want to modify the OOB related list filter of Loss scenario on table: sn_bcp_plan of BCM. I dont see related record for this related list in the relationship. Can someone help me to understand how can i configure this in such case.  

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Regards,

Snehal

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Snehal Madakatt 

did you check in native if that's an OOTB related list?

You can configure it from there for your Workspace view.

Create a default filter for a related list 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, Its OOB related list. I dont want to create the default filter, normally we set the records that gets visible using the relationship, so same i am asking how to do?

@Snehal Madakatt 

the records in OOTB related list will be shown based on the related field.

Example: incident_task table has a field which refers to incident table so when you open incident record the related list shows those incident tasks which holds this INC.

this logic comes from OOTB platform behavior.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar Yes right, I am aware about this. My query is mainly on the Loss scenario related list on Plan table. Do let me know if u have any idea on this specifically.

 

Regards,

Snehal