How to enable calculation of Inherent and Calculated Risk Score at Entity level?

[Prashant Ravi]

Hi Everyone,

There are two read only fields for Entity table called "Inherent Score" and "Calculated Score". Is there any out of the box way to populate these fields automatically based on the scores of all Risks associated with this Entity?

Please refer to the screenshot below:

[Community Alums · Accepted solution]

Hi Prashant,

That's part of Risk rollup in the advanced risk assessment, you need to have GRC: Advanced Risk plugin installed. As soon you install the plugin the property sn_risk_advanced.migrate_to_advanced_risk (https://xxx.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=4d1ad68b73b50010ec95d11ee2f6a7b8) will set to true. This property is also available under Administration module.

In advanced risk assessment, risk scores are calculated across risk statement hierarchy, entity hierarchy, or a combination of both. These methods enable stakeholders to monitor their risk posture and provide visibility of the overall aggregated risk score.

Before you understand the rollup feature, consider the following points to:

• Each entity might have multiple scores based on the different risk assessment methodologies.
• Only the risk assessments in the Monitor state contribute to the risk score.
• Each risk assessment methodology might have a different formula to calculate the rollup qualitative score and the rollup quantitative score. The formula is specified in the Rollup configurations section in the Risk Assessment Methodology form.

[Prashant Ravi]

Hi Rafael,

Thanks for your response. Is there any way we can make these fields functional based on just GRC: Risk Management plugin? 

[Community Alums]

On my humble opinion its not worth the time, they have changed how Assessment works within Risk Management and it became more powerful than never. You need the full plugin to get access to all the new features and upcoming ones or get access to last updates, Entity roll up is just a drop in the bucket. The new module is a monster! On top of that, customization at this level goes against SN best practises because the functionality already exists and it will not be supported by them.

The plugin is available via store. Try to get access to your account representative in order to check if this is included in your subscription for free.

https://store.servicenow.com/sn_appstore_store.do#!/store/application/7443d9ba7373230055e9d8b0caf6a7...

Meantime you can give a try on personal developer instance (PDI) since you can get access to all existent plugins. 

[Prashant Ravi]

Sure! Thanks for quick responses Rafael!