We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

GRC forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Control form - Frequency vs Attestation Frequency

If populated, does Control form's Frequency field overrides Attestation Frequency which comes from Entity form ?If not populated, does Attestation Frequency take over?If I change Attestation Frequency within Control form, provided Control form's Freq...

AmeetPatra1 by Tera Contributor
  • 1021 Views
  • 1 replies
  • 1 helpfuls

Resolved! Entity Based Access - only Issue table Available

I'm configuring Entity-Based Access for a customer who would like to start using this feature. However, when setting it up, I’m only able to select the Issue [sn_grc_issue] table (see attached screenshot).Would anyone know why this is happening or wh...

Mira1992_0-1746803274545.png
Mira1992 by Kilo Sage
  • 3071 Views
  • 9 replies
  • 1 helpfuls

Relate Risk to each other

Greeting everyone, I'm struggling with the concept of creating relationships between risks in ServiceNow Risk Management.I found one page in the product document but it didn't really help me: Relate risks to each other (servicenow.com)In my customer'...

ArnaudBretz1_0-1679507691278.png

Issue with Deleting Records from Related List in Audit Workspace

Hi everyone,I’m encountering an issue in the Audit Workspace when trying to delete multiple records from the Audit Tasks related list of an Engagement record.I have attached two screenshots:Before deletion – the related list with multiple tasks selec...

SW3_0-1746670728140.png SW3_1-1746670809610.png
SW3 by Tera Contributor
  • 617 Views
  • 1 replies
  • 0 helpfuls

Add sort button is not working as expected in sys_ux_list

HI I'm working on a requirement where I need to set a default descending sort order for a specific column in a UX List (sys_ux_list)When I try to add the sort option for the list, it redirects me to create a new record. Has anyone else faced this iss...

harinya_0-1746865160253.png
harinya by Tera Contributor
  • 1867 Views
  • 5 replies
  • 0 helpfuls

Resolved! Risk Assessment Project vs Risk Assessment Scope

Hi Community, I am trying to figure out the difference between usage of 'Risk Assessment Project' vs 'Risk Assessment Scope' in Advanced Risk solution. As far as I have explored, both functionalities look similar to me i.e. 1. Scope the Assessable En...

Anurag22 by Tera Expert
  • 2700 Views
  • 6 replies
  • 1 helpfuls

Resolved! Parent and Child Control Objectives

I am working on testing Parent and Child Control Objectives, but with not much success.  I created a Child CO and associated it to a Parent CO.  The Parent CO is already associated to the Business Application Entity Type and I can see the Child CO is...

Bob3451 by Tera Contributor
  • 1772 Views
  • 4 replies
  • 1 helpfuls

Operational Risk Management (ORM)

Hi Community, I can see ORM is being offered separately under 'IRM Professional' license, however there is no separate plugin available for ORM.  Trying to understand if there are any additional capabilities / applications being offered in the name o...

Anurag22 by Tera Expert
  • 842 Views
  • 1 replies
  • 0 helpfuls

BCM Plan update dependencies button issue

Hello all, I have added a new element definition for a CI class and that is now available under Plan scope section but when I select any CI in that as a primary scope and click on Update Dependencies button nothing is updated.Do I need to make change...

BilalI_0-1746702647767.png

Impact of Control Attestation in the Control Lifecycle

Hi! Maybe someone can give me a simple explanation on what happens to the control after being attested? Where does its impact land on the GRC or which parts of the application is it being used?

Momiji by Tera Contributor
  • 762 Views
  • 3 replies
  • 0 helpfuls