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12-22-2023 04:49 AM
I have created record producer.
where, I am fetching projects which are tagged to 'Project Manager' in 'Project' variable below the Project manager variable.
(Multiple projects are assigned to project manager)
The requirement is,
if project manager selects 1 project then BCP Approver should be autopopulated with the delivery manager of the selected project.
How can we achieve this scenario?
Solved! Go to Solution.
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12-24-2023 07:39 PM
that's correct.
Your variable is not reference type?
It should be reference type. User won't remember project name and it should not be a text variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-25-2023 10:09 PM
Yes. The variable type is select box.
I have written a script include and catalog client script but the delivery manager of selected project is not getting populated when the project is selected.
Script Include: