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12-22-2023 04:49 AM
I have created record producer.
where, I am fetching projects which are tagged to 'Project Manager' in 'Project' variable below the Project manager variable.
(Multiple projects are assigned to project manager)
The requirement is,
if project manager selects 1 project then BCP Approver should be autopopulated with the delivery manager of the selected project.
How can we achieve this scenario?
Solved! Go to Solution.
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12-24-2023 07:39 PM
that's correct.
Your variable is not reference type?
It should be reference type. User won't remember project name and it should not be a text variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-22-2023 04:57 AM
you should use onChange catalog client script to fetch the BCP Approver from that Project
OR
you can use Utah Auto-populate feature
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-22-2023 06:56 AM
I have written below script include and catalog client script.
I am getting alert(answer) as a null value.
Script include :
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12-22-2023 08:58 PM
@Ankur Bawiskar ,Utah Autopopulate feature is only working for reference field type?
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12-24-2023 07:39 PM
that's correct.
Your variable is not reference type?
It should be reference type. User won't remember project name and it should not be a text variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader