- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 02:42 PM
Hello,
I need a solution for below user story:
User story: GRC Business Users should have access to the Compliance Workspace.
Acceptance criteria: Any user with sn_grc.business_user role can access the Compliance workspace.
Please provide detailed steps on how to proceed.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 04:28 PM
Hi @HemaV ,
Navigate Now Experience Framework > UI Builder.
Search "Compliance Workspace" on Experiences tab and open the record.
Click "View experience setting".
*below image is example of onother workspace
Click "Open access controls".
Then, you can access a acl setting and add sn_grc.business_user role to it.
If my answer was helpful, please click the Thumb Icon and mark it as the solution. This way, it can assist others in the future.
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 04:28 PM
Hi @HemaV ,
Navigate Now Experience Framework > UI Builder.
Search "Compliance Workspace" on Experiences tab and open the record.
Click "View experience setting".
*below image is example of onother workspace
Click "Open access controls".
Then, you can access a acl setting and add sn_grc.business_user role to it.
If my answer was helpful, please click the Thumb Icon and mark it as the solution. This way, it can assist others in the future.
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 10:46 PM
@shun6, thank you for your response. May I know how to test after implementing the above?
Also, is there any other way to do it as well?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 11:24 PM
@HemaV ,
You need to modify the acl as I mentioned above and you can test it by following step.
1. Create user and assign sn_grc.business_user role.
2. Impersonate that user and try to access Compliance Workspace.
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 11:18 PM
You can configure the roles in the experience settings
Then try to give a user that role and then login with that user and they should be able to see the Compliance Workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader