How to hide a certain value in the drop down list of the state field?

[humblecommitted]

Hello Community,

I am trying to hide this item in the drop down list (its value is 3):

I tried to follow these links but they did not work for me:

Server-side script to hide values in incident state dropdown

How does one filter a field of type "workflow" based on the role of the logged in user?

I tried applying the code in the above forums here but it still appears.

answer = true;   
// If has role and the choice is closed (value = 3)   
if (gs.hasRole('role here') && current.value == 3 && current.name == 'change_request' && current.element == 'state') {   
       answer = false;   
} 

When I tried flipping the code, it ended up hiding the entire "State" variable from the table which was not desired.

answer = false;   
// If has role and the choice is closed (value = 3)   
if (gs.hasRole('change_request_admin') && current.value == 3 && current.name == 'change_request' && current.element == 'state') {   
       answer = true;   
}

Again, I only want to hide the "Closed Complete", from the "State" drop down list.

Any help would greatly be appreciated.

[humblecommitted]

Hello Dasthagiri,

I tried that piece of code as well.   Unfortunately that did not work as well.

[humblecommitted · Accepted solution]

Hello Community,

I was able to get the piece of code working.

Here is the code that I used

function onChange() {
     //Type appropriate comment here, and begin script below
     var isCSAdmin = g_user.hasRole('change_request_admin');
     var changestate = g_form.getValue('state');
     if (!isCSAdmin){
           g_form.removeOption('state', '3', 'Close Complete');
     }
   else{
   if (isCSAdmin = true){

   }
   }
}

SS of procedure: