How to unselect selected Risk Heatmap data on Risk Workspace?

ZurichDeveloper
Tera Contributor

We are dealing on how to unselect the square selected on the inherent heatmap on the Risk Workspace. It seems that once you select a value you can't just click the same space and all the info shows again unless you reaload the whole page.

 

Looking to see if someone know if this is something that can be done or is this a feature that is not currently available?

2 REPLIES 2

Community Alums
Not applicable

Hi @ZurichDeveloper ,

Unfortunately, that's the default behavior.

 

ThineshT
ServiceNow Employee
ServiceNow Employee

Hi @ZurichDeveloper 

When you expand on a specific square in the heatmap, you can click on the Back option (at the top left corner )to move to the previous page with the complete heatmap.

ThineshT_0-1740566294916.png

Let me know if I understood your question differently.

 

Thanks,

Thinesh