Hello,I'm using the VRM application and I was wondering what is the difference between issues and tasks?They both have a workflow and are related to Vendor Risk Assessment.I can tell there is a 1-to-many relationship but that's about it.Could someone...
Hello everyone, I am setting up the Security Operations add-on for Splunk integration by following your documentation here:https://docs.servicenow.com/bundle/jakarta-security-management/page/product/secops-integration-splunk-addon/concept/setup-splu...
We imported the UCF(Unified Compliance Framework) a couple of years ago. We understand the procedure for UCF integration with ServiceNow has changed. Now we have 2 parallel list of auth documents( one from earlier and one from now) and do not know ho...
I have created an assessment, and linked it to Policy Statements, and created controls. The assessment is assigned a respondent in the control. When i impersonate the user, and go to My Assessments i get: Security constraints prevent access to reques...
He, we recently upgraded to Helsink and now we are unable to modify the Approval field in the CCR form. We get the below error.Error: "Security prevents writing to this field." How do I figure out what ACL is causing this so that I can modify this?...
Hi Team,How to identify where users logged ServiceNow Instances like on my home , Hyderabad .Please provide me the suggestions.Regards,Naresh Reddy
Hello Everyone, I'm looking for answers to few basic questions on Control Testing. What is the different between Control Indicators and Control Test? For control self assessment are we supposed to make use of Control Test of Control Indicators for ma...
I want non ITIL users to have the same access as the ITIL users. Where User is read only but everything else is editable. I have tried a few things but non ITIL users are only read only.
I would like to modify our password change page that users see within the ServiceNow Password Reset application to only show one option for changing password: AD Password Reset - Self Service. How do I achieve this?Currently the screen shows two opti...
Good Morning,I'm looking at the feasibility/usability of integrating a vulnerability scanner w/the SecOps module of ServiceNow. When creating a vulnerability group per vulnerability per support group, will the vulnerable items still show up in the re...
Our Infrastructure department setup a MID server to connect to our ServiceNow instance in order to link to SCOM. I am planning to use the MID server for sending outbound SOAP requests from ServiceNow to web services inside our network.I noticed tha...
We have imported the first shared list of authority documents, NIST SP 800-53 R4 Moderate Impact, we needed for our GRC implementation. However, we have several other authority document we want to import through the UCF integration but do not want t...
Hi,Our company has been moving to a security model in which sys admins have a separate admin login from which they perform only admin-level tasks while their regular SSO sign on is used for everything else. I'm being asked if we should implement thi...
Hello, Community experts I'm targeting to automate Vendor's risk rating definition, that will be based on conditions, that come out of GRC module. When reviewing risk rating field dictionary, I've noticed that it's values come from sn_grc_choice tabl...
Hi All,Could anyone of you please help us with some ideas on applying GDPR to the Servicenow Instance along with few suggestions that can be followed to be compliant..Thanks & Regards,Raji.
