Resolved! CCM Use Cases
Hello Everyone, I am looking for top 10 use cases for continuous controls monitoring (CCM) using SNOW GRC both IT and Non IT
Forum Posts
Resolved! If a control objective has a child objective and you put an indicator on the child, will the compliance roll up to the parent?
I have a control objectives that are related to my policy that create a four layer deep relationship with other control objectives (using the parent-child) relationship. If I check the compliance of the deepest level (Child objective level 4), does ...
Resolved! Is ServiceNow Platform HiTrust Certified? Can someone point me to any documentation regarding this certification pls?
A client hospital wants to know if NOW Platform is HiTrust certified. I know in GRC via UCF you can get Hitrust citations, but here we are referring to the NOW Platform being HiTrust Certified like it is for SSAE18, ISO.... etc.
Resolved! From where can we download the Vendor Risk SIG Questionnaire ?
Hi, In New york release notes it states "Your vendor contact can upload a prefilled SIG spreadsheet or take a form-based questionnaire which gets imported to the instance. " Before NY release there was a link to download them now that there is no l...
Resolved! How to get the latest SOC 2 report
Please guide on how to get the latest SOC 2 report
Resolved! How to Import Risk Assessment in Risk Assessment Designer?
Hi Team, Is there any way to export an excel template for Risk Assessment Designer to be used for creating set of questions? Is there any way to Import a set of questions (an excel file) to Risk Assessment Designer? Your help will be much appreciated...
Resolved! Tutorial: How to prepare for implementation (Policy & Compliance and Risk Management)
Hello all, In this 20 minutes tutorial, ServiceNow specialists will present a step-by-step guide to get you and your team confident and ready for implementation. They will share some best practice tips and provide resources to make sure you are all...
Resolved! POLICY & COMPLIANCE QUESTION
Are policy written from citations? Are authority document a framework can an organization have more than one framework/authority documents How is control objective related or connected with control? Please, I need a layman's explanation once UCF is a...
Resolved! How authority documents/UCF/citations/regualtions are updated in ServiceNow?
Hello, I want to understand how authority documents are updated in SN. I understand that once we activate the UCF plugin, it allows you to import all the documents in SN. However, when the authority documents/citations/regulations gets updated on UCF...
Resolved! Is it possible to set an "ALLOW-FROM" for iframe
Hi,We have an edge encryption proxy which work on another port than the 443 due to security constraint.This configuration generate white screens because some redirection in iframe are not the same "domain:port".The glide.set_x_frame_options properti...
Resolved! GRC indicator nightly run
If I have a manual indicator frequency set (say 1st of each month), is it the 'GRC indicator nightly run' that creates the new indicator tasks when the date is correct? In our system, this job is currently not active.
Resolved! Control Attestation Notification Not Triggering
We've been trying to get the GRC Attestation OOTB assessment notification firing when the control state changes to Attest. We have tried various workarounds including changing the Notify Assessment User BR to include "Attestation" and changing the O...
Resolved! On which table the vendor's assessment responses get stored?
I have an issue with vendor risk assessment process. One of the vendor using the vendor portal has partially completed the vendor risk assessment. Now due to some problems he is unable to access the assessment record. The vendor has not hit the Submi...
Resolved! Why are there duplicate Related List items available for the Entity Type module? [OOTB]
[OOTB] I noticed that the Related Lists for the Entity Type form contains duplicate items. These duplicate items are illustrated in the screenshot below. What purpose do these duplicate items serve?
Resolved! Unable to Create Controls Automatically
Hello Group,Sorry if this has been answered already, but I couldn't find a related post. I am using my developer's instance to create a test audit environment for my company as a use case. I did the following step:I loaded the appropriately GRC plugi...
