I am currently working on the BCM (Business Continuity Management) assessment simulator

[damodar]

Hi Team,

I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on Add the asset dependencies and recovery tasks

The below are the error im getting

Did you add Oracle Cloud Financials as an asset dependency for the Loss of Business Applications scenario?

Did you add NYC Datacenter as an asset dependency for the Loss of Datacenter scenario?

Did you add the requested recovery tasks, and add the provided attributes?

Scenario

Cloud Dimensions is ready to create a plan to cover customer service disruptions. In this task, you must add the asset dependencies for the loss of business applications and loss of datacenters scenarios, and add the related recovery tasks. 

Instructions

1. Add Oracle Cloud Financials as an asset dependency for the Loss of Business Applications scenario.

2. Add the NYC Datacenter as an asset dependency for the Loss of Datacenters scenario.

3. Add the following recovery tasks with a planned duration of 4 hours. Assign the Customer Recovery Team, and add Abel Tuter as the owner:

  - Notify customers of disruption via social media

  - Establish a temporary call center 

  - Establish an internal crisis bridge

If anyone has completed this task, could you please share the detailed navigation/path and steps?

[Tanushree Maiti]

Hi @damodar 

BCM is very easy. If you  follow the steps properly, task would be successfully.

For navigation , check  related video.

Hi  

https://www.youtube.com/watch?v=I6vWKPSXAJI&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM

https://www.youtube.com/watch?v=YwUl4_6z5v8&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM&index=2

https://www.youtube.com/watch?v=IXVZvX5ORGg&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM&index=3

https://www.youtube.com/watch?v=56WCBhhjH7k&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM&index=4

https://www.youtube.com/watch?v=z_XxdueBfVU&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM&index=5

https://www.youtube.com/watch?v=UuwOT1VfUQ4&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM&index=6

https://www.youtube.com/watch?v=a3_2SteHWQo&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM&index=7

https://www.youtube.com/watch?v=vST-vitgjPQ&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM&index=8

https://www.youtube.com/watch?v=P3RU2kR94SA&list=PL8SHEVmSwIjMNoXPKhpUWCqbZsY-wTRkM&index=9