I cannot find "GRC: Performance Analytics Integration"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-23-2024 04:06 AM
Performance Analytics (PA) for GRC is within IRM Pro entitlements. I need to explore the capabilities, however this application is not available through Application Manager in my PDI, I cant find it in the store and I also cannot request the plugin to any of my enterprise's demo instances, as it is not in the available list. I tried searching for GRC alone, IRM, "Performance Analytics Integration", just Performance Analytics, it does not come up. How do I get hold of this elusive application?
According to the docs, it should be available: https://docs.servicenow.com/bundle/washingtondc-governance-risk-compliance/page/product/grc-common/t...

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-23-2024 11:55 AM
Hi @Jozsef Barath1 - As per attached screenshot, searching Application Manager (in Washington DC PDI) for GRC-specific PA products brought up four results for me.
The products (and their names) are specific to areas within GRC (Audit, P&C, RM, Vendor RM) which is possibly why you missed them.
Hope that helps!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2024 12:48 AM
Thanks Simon, I can now see them if I search for it this way, but I still cannot install any of them. I get the following screens when opening any of them:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2024 12:26 AM
Hi @Jozsef Barath1 ,
That's expected as GRC: Performance Analytics Integration plugin is not available for PDIs.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2024 12:54 AM
Hi Sandeep, Is it available for enterprise demo instances? I cannot find it in the Request Plugin list either. There are PA content packs and premium content for all kinds of products, but not GRC / IRM. Do you know who I should contact to get it?