I need the SOC 1 Type 2 Report from ServiceNow the CORE Forum (special Interests) Not accessible

[albertobigio]

I found an old post that provides information about Compliance Reports, in particular, SOC 1 TYPE 2 Report from ServiceNow

https://community.servicenow.com/community?id=community_article&sys_id=350f2115dbe9a300107d5583ca961...

I looked at the https://www.servicenow.com/company/trust.html but could not find information there either.

There is no way to get to the CORE section that is mentioned here:

HOW TO GET ACCESS TO THE CORE

1. A Community account and completion of a CORE registration survey is required to gain access to CORE

1. 1. Sign into the ServiceNow Community (https://community.servicenow.com)
   2. Click on GROUPS > SPECIAL INTEREST GROUPS
   3. Under TOPICS, click on ServiceNow CORE link (https://community.servicenow.com/community/special-interest-groups/core)
   4. Once inside the ServiceNow CORE, start with the “Directory of Topics and Documents” which lists all documents available grouped by common topic.
2. Access is role-based and dependent upon detailed responses to the survey questions.  Please make sure you provide COMPLETE answers in the survey and avoid the use of abbreviations. 

It may take ServiceNow up to five days to grant you access to CORE.  While waiting for access, we recommend that you read the e-book “Delivering Secure, Scalable, and Compliant Cloud Services” on the ServiceNow’s Trust Site (https://www.servicenow.com/company/trust.html) for an introduction to security, privacy, and compliance program.

Any help on getting the report will be very appreciated.

Thanks

[Mike Patel]

Go to

https://hi.service-now.com/assessment_take2.do?sysparm_assessable_type=7e6c08d7db0fbf006064d0c5ca961...

fill out the form and submit the request once approved you will have access to all those reports.

[albertobigio]

Hi Mike,

Thanks for the help. Unfortunately I receive a message: "There was an unexpecged failure with this assessment, invalid type provided" 

If you can provide navigation in HI I will try to see if I can get the information.

Thanks again and best regards,

Alberto

[Mike Patel · Accepted solution]

Make sure to create and login using company email. Otherwise request will be rejected.

Go to Groups> Special Interest Groups (SIGs)

click on Join (see below)

[albertobigio]

Hi Mike,

Thanks for the detailed and appropriate response. I got to the ServiceNow Core and Join the group. I will keep you posted.

Very thankful for your time and help.

Best regards,

Alberto