In BCM module - the out of the box roles dont land to the Native UI, but it lands to the Service Portal

[Ayushi5]

When I create a new user and assign it some default BCM role (eg. bcm.admin), then on impersonating as the new user the page is redirected to the SP page and I cannot view the backend platform view, I have checked the SPEntryPage script include but I am not sure how to modify it so that it exempts BCM roles from getting redirected to the Service portal 

[Sebastien Fix]

This is not the case in my instances.

1. I created a blank user and granted him sn_bcm.admin role, which granted 29 other roles (inherited).
2. I also granted the most basic one sn_bcm.viewer and the user can access the backend and the BCM Workspace.
3. Even by manually removing the snc_internal role I still have access to backend with the BCM roles only. 

Go through this checklist from SN doc step by step:

https://docs.servicenow.com/bundle/rome-governance-risk-compliance/page/product/grc-bcm-implementati...

There are for example two different plugins to install: