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Resolved! How do I configure the reference list columns that will appear?

Dear experts, I have a list which is a reference list field that they can select multiple records from a reference table. How do I configure the columns which are shown in the screenshot below when I click the magnifying glass. They dont have the per...

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ChuanYanF by Tera Guru
  • 957 Views
  • 1 replies
  • 0 helpfuls

The Lost Generator Review: Worth or Not? - Service Now

The Lost Generator offers an easy-to-follow guide to building your energy-efficient generator, perfect for off-grid living, emergencies, and sustainability. Easy-to-follow step-by-step instructions.Requires only basic tools and readily available mate...

jsjsnaN by Tera Contributor
  • 1181 Views
  • 2 replies
  • 0 helpfuls

Compliance Workspace --> Policy Exception list "New" UI action

Hello,I would like to 'override' the 'New" button in the Policy Exception list.  However I am unable to find with the OOB button is.  How do I find this UI action?   My goal is to have a "New" button that opens up the Portal Version of the Policy exc...

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Control form - Frequency vs Attestation Frequency

If populated, does Control form's Frequency field overrides Attestation Frequency which comes from Entity form ?If not populated, does Attestation Frequency take over?If I change Attestation Frequency within Control form, provided Control form's Freq...

AmeetPatra1 by Tera Contributor
  • 1274 Views
  • 1 replies
  • 1 helpfuls

Resolved! Entity Based Access - only Issue table Available

I'm configuring Entity-Based Access for a customer who would like to start using this feature. However, when setting it up, I’m only able to select the Issue [sn_grc_issue] table (see attached screenshot).Would anyone know why this is happening or wh...

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Mira1992 by Kilo Sage
  • 3690 Views
  • 9 replies
  • 1 helpfuls

Relate Risk to each other

Greeting everyone, I'm struggling with the concept of creating relationships between risks in ServiceNow Risk Management.I found one page in the product document but it didn't really help me: Relate risks to each other (servicenow.com)In my customer'...

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Issue with Deleting Records from Related List in Audit Workspace

Hi everyone,I’m encountering an issue in the Audit Workspace when trying to delete multiple records from the Audit Tasks related list of an Engagement record.I have attached two screenshots:Before deletion – the related list with multiple tasks selec...

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SW3 by Tera Contributor
  • 757 Views
  • 1 replies
  • 0 helpfuls

Add sort button is not working as expected in sys_ux_list

HI I'm working on a requirement where I need to set a default descending sort order for a specific column in a UX List (sys_ux_list)When I try to add the sort option for the list, it redirects me to create a new record. Has anyone else faced this iss...

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harinya by Tera Contributor
  • 2098 Views
  • 5 replies
  • 0 helpfuls

Resolved! Risk Assessment Project vs Risk Assessment Scope

Hi Community, I am trying to figure out the difference between usage of 'Risk Assessment Project' vs 'Risk Assessment Scope' in Advanced Risk solution. As far as I have explored, both functionalities look similar to me i.e. 1. Scope the Assessable En...

Anurag22 by Tera Expert
  • 3304 Views
  • 6 replies
  • 1 helpfuls