Resolved! Policy and Compliance Policy Exception flowchart
Is there are flowchart for the steps of moving a Policy Exception thru creation to approval and closure? Thank you,Tom
Forum Posts
Grouping GRC Risk Assessments (OOB)
I have 46 assessments that need to be taken - all will have the same score/result. Assessment Group Criteria (sn_grc_asmt_group_options) is set up as follows:Name: Control Objective/Risk StatementTable name: Assessment Instance [asmt_assessment_inst...
Lab 2.1 IRM on Entity Class Management
Hi All,I am trying to complete this lab based on the ebook instructions but somehow I could not find the Department as Eligible dependency in Dependency Map, sharing the ebook instructions and the instance snapshot for reference, if anyone can guide....
how to Automate data import and run transform with datasources
how to automate the file import from data source(attachment-csv) on timely basis(weekly import)
Cant locate 'Rationale for risk response' section is coming from Risk workspace>>Risk assessment >>
Hello, need help. I am not able to locate from where the 'Rationale for risk response' section is coming from (Risk workspace-Risk assessment-Risk response stage). I checked all the scripts in the UI builder, but couldn't locate it. For a client deli...
SetAbortAction is not working on scoped Application
I have written the Before business rule to check duplicates - I have used setAbortAction to restrict the creation.But i am getting error - "Access to api 'setAbortAction' from scope 'scope_name' has been refused due to the api's cross-scope access po...
Resolved! Write ACL for State field on sysapproval_approver table
Hi All, I have requirement to restrict editability of state field on User approval [sysapproval_approver] table and the requirement is I have a field named as approval flag and if the approval flag is set to true then I need to restrict editability ...
How to add fix query in breadcrumbs filter in service portal
Hi all, The requirement is to show the list of articles on portal with bread crumbs filter and add the fix filter as 'knowledge base is IT and workflow state is Published.'(No one should be allowed to remove the filter)I have used the OOTB widget- 'D...
Resolved! Can we use any auto reply bots in the servicenow community
Is there any way to integrate AI bot to generate auto replies for the questions that are asking in the servicenow community.
Continuous Authorization & Monitoring - Control Requirement
In CAM module, Authorization Package, I have created Hybrid Controls from Baseline Controls. And from Hybrid Control screen with 2 Control Requirements, when I select Take Attestation at Requirement level checkbox and click Attest button, I am not ge...
what is the default value of Computed control effectiveness If no mitigating controls to assess ?
In xanadu Advanced Risk assessment, in case of no mitigating controls to assess, I expect that the residual risk calculation will not account for any reduction in risk due to controls, effectively treating the residual risk as equal to the inherent r...
how to make CAB mandatory for high/medium impact for normal change in servicenow
how to make CAB mandatory for high/medium impact for normal change in servicenow
Integration with Microsoft SharePoint - GRC Policy authoring
Currently we are checking the feasibility of integrating ServiceNow with Microsoft SharePoint for policy authoring. As per the ServiceNow docs, for the integration the 'Microsoft OneDrive spoke 2.3.1' needs to be installed. Link to the doc: https://d...
adding attachment in a pdf
Greetings,I have a requirement where I should fetch an attached file from the form and add it as an attachment in PDF generated.Screenshots for reference:1. Floor Plan field from Plan record:2. Sysid appears when trying to fetch it to PDf.I would lik...
Master Risk or Parent risk functionality
Hello,Do anyone have idea if servicenow provides out of the box functionality of logging master risks. And if we can convert risks to issues?Thanks
