Inherent Likelihood Rating

Aaviii
Tera Contributor

Hi, I have 2 factors to calculate Inherent Likelihood in Risk Assessment. I have created manual factors for both and then group factor including both of them. The ask is "User should only be able to use any one of these manual factor, not both.

1 REPLY 1

jaikishan1
ServiceNow Employee
ServiceNow Employee

Hi @Aaviii ,

There is no option to hide a specific factor during an assessment if configured in the RAM.

The only feasible options currently would be :
1. use separate RAMs to configure different factors and perform assessments on them.
2. Make one of them mandatory and the other optional.
3. Use script to customize the scoring logic and consider only 1 of them in the score calculation.

Regards,
Jai

Please mark this as helpful if it solves your query.

Regards,
Jai