Installing Service now GRC module

[Pragati Sharma]

Can i get Service now GRC module installed for my company of I do not have Service now IT module. Are these inter related?

[Anurag Tripathi]

Hi,

Its best you check with you ServiceNow Account Manager (assigned to your company). These Negotiations may vary company to company and you may have subscript to something you don't know.

-Anurag

[Pragati Sharma]

Thanks Anurag, will definitely do that. However if from experience you can help me understand following :

While I understand the separation of both the modules from technical stand point, is it prevalent for companies to use SNOW GRC without investing in ITSM module. Does such use case exist and does SNOW recommend that. For example if we take SAP, there is not much use case for SAP GRC without having SAP.

[Community Alums]

Hi @Pragati Sharma ,

GRC Module is not linked with ITSM!! However you would require CMDB tables for Entity scoping.

So you can install the GRC plugins and start using on your sub-production instances.

You can install/update them from "System Applications > All Available Applications > All". "System Definition > Plugins" is deprecated in Madrid.

Remember to install the "Dependencies" package first. 

This procedure applies to both customer's and developer's instances. 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Pragati Sharma]

Understood while i understand the separation of both the modules from technical stand point, is it prevalent for companies to use SNOW GRC without investing in ITSM module. Does such use case exist and does SNOW recommend that. For example if we take SAP, there is not much use case for SAP GRC without having SAP.