The Zurich release has arrived! Interested in new features and functionalities? Click here for more

IRM/GRC - Associating Controls with Business Applications/ Business Processes

KshitijaS
Tera Contributor

Hi All,

I'm looking for some clarification on best practice around associating Controls with business applications and business processes in IRM.

 

* Can I associate Controls directly to business applications or business processes core tables by adding a related list?

* Or is it necessary/best practice to use the Entity framework and create business application entity and business process entity and then associate controls with those entities instead?

 

From what I understand, servicenow recommends linking GRC objects like controls, risks, issues, policies to entities rather than to standalone or foundational tables. 

 

Any guidance or real world experience would be much appreciated!

 

Thanks,

K**bleep**ija

1 ACCEPTED SOLUTION

Matthias Ferstl
Kilo Guru

Hello @KshitijaS 

 

stay with the entity framework. This build a fundament on which GRC functions (in fact the whole framework) is built on.

Assigning controls to the core table is like adding a gear to a car without engine.

So it is not only "best practice" but necessary. Everything else would break the framework and functions you / the customer will need.
If you have any further questions, let me know.

Please mark answers (not only mine) as helpful if they were
and "accepted solutions"This motivates others to take part, post solutions and find answers. Thanks! - Mat

View solution in original post

1 REPLY 1

Matthias Ferstl
Kilo Guru

Hello @KshitijaS 

 

stay with the entity framework. This build a fundament on which GRC functions (in fact the whole framework) is built on.

Assigning controls to the core table is like adding a gear to a car without engine.

So it is not only "best practice" but necessary. Everything else would break the framework and functions you / the customer will need.
If you have any further questions, let me know.

Please mark answers (not only mine) as helpful if they were
and "accepted solutions"This motivates others to take part, post solutions and find answers. Thanks! - Mat