Is ServiceNow Platform HiTrust Certified? Can someone point me to any documentation regarding this certification pls?

Anicetus Fernan
Kilo Contributor

A client hospital wants to know if NOW Platform is HiTrust certified. 

I know in GRC via UCF you can get Hitrust citations, but here we are referring to the NOW Platform being HiTrust Certified like it is for SSAE18, ISO.... etc.

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Anicetus Ferna1
Tera Expert

Got access to ServiceNow CORE compliance, special interest group. ServiceNow is not HITRUST certified.

The CORE for Life Sciences has these two docs that point to mapping of HITRUST to two compliance areas that ServiceNow does adhere to.

HITRUST to NIST mapping

HITRUST to SOC2 mapping

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4 REPLIES 4

kurtiskeling
Giga Contributor

Compliance reports can be requested after you join Core group at following link https://www.surveymonkey.com/r/FKY65D3.

I think the wrong link for Core got pasted into the reply by @kurtiskeling 

In this community - go to the Groups > Special Interest Groups

Scroll down to the Topics section and select ServiceNow CORE

A self-service portal for customers to access key ServiceNow collateral, including compliance documentation and industry specific support information. This private SIG is limited to ServiceNow customers? Compliance and Audit professionals with a business need.

Michael Ritchie
ServiceNow Employee
ServiceNow Employee

I would suggest engaging your ServiceNow account team as they can engage the compliance group to help address your question.

Anicetus Ferna1
Tera Expert

Got access to ServiceNow CORE compliance, special interest group. ServiceNow is not HITRUST certified.

The CORE for Life Sciences has these two docs that point to mapping of HITRUST to two compliance areas that ServiceNow does adhere to.

HITRUST to NIST mapping

HITRUST to SOC2 mapping