Is there any way we can provide access to GRC remediation task without consuming the IRM licenses

[Abdul Aamer]

Is there any way we can provide access to GRC remediation task without consuming the IRM licenses.

We have created a widget widget called my remediation tasks on the service portal and we see that users without the IRM licenses are getting an error message as" Java script error".

Did anyone implemented the similar use case for any of the customers? Your guidance or help is highly appreciated.

[Abdul Aamer]

@Community Alums @Ankur Bawiskar @Siva Jyothi M @Rajesh_Singh  could you please help me with this query.

[Community Alums]

HI @Abdul Aamer ,

GRC is a scoped application, if you want to access the remediation task, then you need to provide GRC roles .

[Siva Jyothi M]

Hi @Abdul Aamer,

In GRC module, specific roles are necessary to access the tables, even if someone has Administrator or ITIL roles, accessing these tables with out the appropriate GRC roles will still be considered license consumption. You can check the Unique User Usages Table (sn_irm_shared_cmn_unique_user_usage) but filtering the reason with CRUD operations. Also, you can review the ua_app_usage table to see which users are being counted in the GRC Module(filter on Application Name contains GRC).

To grant access to remediation tasks, assigning relevant roles to users is the appropriate approach to ensure they can preform these tasks while adhering to license requirements.

Please mark this answer as correct and helpful if it solves your issue.

Regards,

Siva Jyothi M.