GRC forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

SLA Definition in TPRM vendors

Hello - We have dozens of SLAs defined in ServiceNow.  We are starting to use TPRM (formerly VRM), but I don't see how I can link any of our existing SLAs with a vendor in the "Vendor Management Workspace".  An option does not exist - it seems that I...

CIS Controls Service-Now

I have some questions regarding aspects of GRC, specifically CIS mappings to ServiceNow. I am currently only looking at the CIS controls that pertain to software. These are located in section 2 of the CIS controls. I need best practices as they perta...

What role is required to remove entities from an entity type?

We are running Vancouver release, but it wouldn't let me select Vancouver in the Label. We have setup some Entity Types for our SOX and HIPAA controls. We are not using filters on these because we want to phase this in slowly and manually add the Ent...

R_Schmidt by Tera Contributor
  • 489 Views
  • 3 replies
  • 1 helpfuls

I am new here, how do l start learning

Hi everyone, Pl l need help to start learning servicenow, am new, don't know where to begin,  help me it be appreciated.  Thanks Helejojo

Helejojo by Kilo Contributor
  • 231 Views
  • 3 replies
  • 0 helpfuls

Resolved! Request Extension on Policy Exception

Hi, Currently, the default duration of the policy exception on my instance is 180 days. When requesting an extension beyond 180 days from the "Valid from" date I am prompted with the following error: "The duration of this policy exception cannot be m...

Nabilah by Tera Contributor
  • 672 Views
  • 1 replies
  • 1 helpfuls