Issue owner vs Remediation task owner validation

CAnaF
Kilo Contributor

We current use SNow with some customization. We use the issues and remediations tasks for our SOX Compliance program. Our set up has the validation where Issue owners and remediation owners can not be the same user. I wonder if that is a custom validation or OOTB?  

1 ACCEPTED SOLUTION

PrudeAnurag
ServiceNow Employee
ServiceNow Employee

Hello @CAnaF ,
The said validation is custom. OOB it is possible to keep the assigned of issue and remediation task as same candidate.
BR,
Anurag

View solution in original post

1 REPLY 1

PrudeAnurag
ServiceNow Employee
ServiceNow Employee

Hello @CAnaF ,
The said validation is custom. OOB it is possible to keep the assigned of issue and remediation task as same candidate.
BR,
Anurag