LInk to Item/Control in Attestation Designer

[Gene Manuel1]

Is there a way to link back to the Control/Profile in the actual Attestation? Example, we need all Service Catalog Items validated, I have setup a Profile Filter on the sc_cat_item table and I've got Controls created. Is there a way to add a link either to the Control, or the Catalog Item in the Attestation Designer so the person that has to take the attestation can review the item?

[JahanzebB]

Gene, 

You should be able to add new fields to your attestations or create a new attestation Try out these steps and let me know if you still have any questions. Click on the screenshots below to get a closer look at the procedure.

If this solution is helpful, please mark this answer as correct so that others in the community can benefit from this. 

Thanks,

JB

[Gene Manuel1]

This is a start, but do they have to look up the actual Catalog Item? Is there a way to display this automatically?

[JahanzebB · Accepted solution]

I believe you can have dependency between fields on the Attestation form. For example,  Boolean filed is yes or no to hide or display another question on the form.

Is the Catalog Item a field on the Control form? That may help determine if you can create a Business Rule  to display the Service Catalog Item based on the Control. Although, I do not know if you can have business rules run against fields in the Attestation Designer. 

https://docs.servicenow.com/bundle/madrid-governance-risk-compliance/page/product/grc-policy-and-com...

[Ashik3]

Hi Gene,

We created a custom field on the Assessment Instance  table that is visible only for GRC assessments and relationship to the cntrol is done at this. Hope this will help you!

Thanks,
Ashik