Need Help

Neeraj _
Tera Contributor

Hi All, 

 

I have created a scheduled report, but it is not automatically sent to the users of the group i have marked in the groups field. Can anyone help me out why this is happening.

 

Am I missing something....!!  

Neeraj__0-1700110695700.png

 

4 REPLIES 4

Jaspal Singh
Mega Patron
Mega Patron

Hi Neeraj,

Are the Group used having Group email?

Yes

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Neeraj _ 

Is this happening always?

Could you please check this article. It will help you in troubleshooting.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

AndersBGS
Tera Patron
Tera Patron

Hi @Neeraj _ ,

 

Is the report sending at all or not? In the schedule report "run as", what have you selected here? 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/