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Forum Posts

GRC:Metrics - Cannot see metric section in the Risk workspace

 I have activated both GRC:Metric and Advanced risk application. But I still can't see the "Metrics section" in risk workspace to create new metric definition. Am I missing any steps? Is there any system property I need to update?   #GRC_metrics#GRC#...

HarshTimes by Tera Guru
  • 431 Views
  • 1 replies
  • 0 helpfuls

What access does a BCM Admin have within ServiceNow?

I am looking for some help as a BCM Administrator, we are finding that we need to go through our SN Administrators to do simple process like added and removing users and creating reports along with changes how our users have access to features in the...

Danj93 by Tera Contributor
  • 1962 Views
  • 4 replies
  • 2 helpfuls

Resolved! Audit Workspace -- No Previous/Next Arrows

In Classic UI, when you open a list of records and select a record.  The selected record opens and has Up/Down arrows in the upper right corner so you can navigate to previous/next records without having to go back out to the list.  This feature is m...

mdeandrea08 by Tera Contributor
  • 877 Views
  • 5 replies
  • 3 helpfuls

Audit Engagement Start Criteria

When setting up an audit engagement, you can specify when the engagement is to start (that is, whether the engagement should start with Scoping, Validation, or Fieldwork.  Once you make that selection and save the record, you can't go back and change...

mdeandrea08 by Tera Contributor
  • 560 Views
  • 2 replies
  • 1 helpfuls

Reapply remediation task rule from scheduled job

Is it possible to do a reapply the remediation task rule based on a specific schedule. We intend to trigger the reapplying process from a scheduled job. However, there is an issue establishing the connection. Please advise if this is achievable, cons...

Resolved! Audit Workspace -- No Select All box

In Audit workspace, on the Engagement Record Test Plans tab, there is no All check box for selecting all the test plans on the list as there is in the Classic UI.  Will this be added back in?  

mdeandrea08 by Tera Contributor
  • 455 Views
  • 1 replies
  • 1 helpfuls

Resolved! Configuration of calculations for Risk Event

Hello Community, Is there possible to configure the way that the values from Summary tab in Risk Event (sn_risk_advanced_event) are calculated? (Indirect amount, Rapid recovery amount, Recovered amount etc.) I was looking for any configuration in Sys...

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GRC training (IRM module)

Hi. Are there any free IRM trainings available on GRC module? Can someone help me please?I am available on fna555@gmail.com

Policy Exception Extenstion

Hi All, Currently, you cannot request extensions beyond 180 days from the "Valid From" date. My customer wants to keep the 180 days limit and modify the extension process for policy exceptions so that when the "Request Extension" button is clicked, t...

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Nabilah by Tera Contributor
  • 1019 Views
  • 4 replies
  • 0 helpfuls

Recovery strategies for loss scenarios

Within any given plan that is being created, I can create a new recovery strategy.  However, if I want to create a recovery strategy that is the same as one already created for a different plan, the product is not allowing me to create it.  Are recov...

jhammond944 by Tera Contributor
  • 746 Views
  • 1 replies
  • 0 helpfuls

Policies, Control Objectives, and UCF

I am pretty much at a standstill with our implementation of policy and compliance.  We purchased licensing for the UCF plugins and brought them in to our instance.  What has us stalled out is where to put the specific requirements.  For example, we r...

VF123 by Tera Contributor
  • 1625 Views
  • 3 replies
  • 1 helpfuls

Controls sampling

Hello,do you know what snow proposes for managing samples at indicator level?a part from evidence request featurethank youBest regards

jaikellaila by Tera Contributor
  • 456 Views
  • 2 replies
  • 0 helpfuls