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Forum Posts
Control executor field have to set
Hi, 'control executor(Reference - user)' field is on controls[sn_compliance_control] table. 'Evidence Execution(choices - Manual, Automatic)' and 'Assigned to' fields on Control execution[sn_audit_control_execution]table.I have applied conditions to ...
Trigger weekly notification
Hi All, I need to send weekly notification as per below requirement: Table : sn_vul_app_vulnerable_itemTo Whom : Assigned ToWhen : Monday Content : Link of all vulnerable item assigned to that specific person Please help me how can I achieve it. Than...
Resolved! How can I update the "assigned to" value in the assessment instance table when a WOT is reassigned?
Hi,I need to update the "Assigned to" value in the Assessment instance table to reflect the new assignee for the WOT (Work Order Task/wm_task table) after it has been closed. Do you have any tips on how to accomplish this?If this can be done via busi...
how to write ACL make two fields editable
Hi, How to make name, parent fields editable when state is published in the policy[sn_compliance_control] table only for 'GRC Business Users' group. One ACL is written to make all fields editable for admins. I wrote ACL for particularly these two fie...
Assigning Risk Respond Task
When creating and assigning a risk response task, I only see a list of people who have already requested access to the tool. Is there a way to view all members of our organization, or do we need to manually request each person's name to the list one ...
Policy and Compliance Management
Hello - we are looking at some policy management software and was wondering if anyone knows if the ServiceNow Policy and Compliance Managment module could be purchased as a separate subscription or if we need to purchase the Integrated Risk Managemen...
Indicator Task Attachments -- Policy & Compliance
When I attach a file to an Indicator Task (as evidence of compliance), that file can't be accessed from the Indicator Results nor can it be accessed from an Audit Control Test. Am I doing something wrong? I want to be able to attach a file (as evid...
How to make a field editable for a particular role in ServiceNow?
Hi All, I want to make a field editable for a particular role and this field should be read only for admin. How to achieve this? Thanks in advance!
Get data from script within Single score data visualisation in Compliance workspace
Hi community, I have a requirement to get the count of Citations that are not linked to any control objective as single score in data visualization within compliance workspace.Since, the link between Citations and Control Objective is through a m2m t...
How to replace the i Icon on Dependency List n BCM Workspace
Hi All, How and where can I update/replace the i Icon s shown in the below screen shot be replaced with other image/icon. Thanks,Uma
Resolved! I wanted to customize issue form which gets created after a control attestation fails
1. On the Issue Form, I want the Attestation number to be appended to the 'Name' field on the Issue Form page. 2. From the Attestation record, I want to fetch the user's response and include it in the 'Description' field on the Issue Form page. 3. Th...
Resolved! Risk Assessment Roll-Up and Advanced Risk Analysis
In GRC, is it possible to apply weights to each risk by factors such as region and business, and then roll up the assessments for the entire group? I believe it is possible to calculate simple risk scores, such as totals and averages, but can more so...
Resolved! How do GRC article templates work? What are the scripts that refer to this template/ use it?
Has anyone used GRC article templates in a customized way?Like, if I have a parent Policy record, and a few children Policy records, then if I want to show the children policies grouped by type as collapsible content on the KB article of the parent P...
About the use cases for control attestations
What are the use cases for control attestations? I am particularly interested in knowing who the actor is for responding to control attestations. Since control attestations are surveys that collect evidence proving that controls are implemented, I as...