Hello How does Service Portal ensure global accessibility for all users while maintaining robust access control for security, and what capabilities does it offer for providing detailed operational images and screen images within its portal environmen...
I would like to understand out of box Risk Manangement Workflow based on Role. we are working on Qualitative approach. I am penning down my understanding on Risk Management. Risk is either Created from Risk Statement or it is created manually and i...
I need to report User IDs for respondents on the sn_grc_item table and I'm attempting to do so with a database view. I'm building a view that relates the Name field on the sys_user table to the Respondents field on the sn_grc_item table. But the re...
What is the concept behind Auditable Units in Audit Management? I am trying to create one, and when I try to add records under the 'Business Units,' 'Department', etc., the records available are the actual records from Business Unit and Department ta...
I want a particular team should have access to only Crisis map in workspace. After providing sn_fam.user and sn_fam.admin still the member in that team is not able to access Crisis map. Can anyone suggest any approach for the same? TIA
Hi, Is there any detailed documentation/blogs/posts around the Standardized Information Gathering (SIG) Questionnaire Integration and how an organization can leverage this functionality.Background - We have our own assessment's, that leverage the sub...
Hi Team,We are facing Issue Management Module. I have to subtract Due Date with Current Date in Servicenow by using Scheduled jobs in ServiceNow
Hi Everyone, Requirement is to make the short_description field non editable for the assigned to of the evidence. I have written a display business rule and on load client script on this but still it is not making the filed readonly. Can anyone help...
We are looking for a way that when a control is tested the results of that test would apply to two different authority documents/policies. For example, both PCI and HITRUST require that default passwords on network equipment be changed. We would ...
Hi, Under the Control module for sox, for the execution control, can u make sure the script that create the task automatically is assigned to for new users.For some of the controls, in the control executions "Assigned to" will change for that need to...
Hi,We have installed GRC: Crisis Map plugin also alerts are generated in system, but Map and alerts are not visible on workspace view.Please refer below screenshot.
Background: Our company implemented GRC in early 2022 and customized the BCM process quite a bit to meet business need. We are currently revising our process in order to revert back to OOTB BCM to help with plugin updates and longevity. Through our ...
Hi there, We are configuring the BCM-application and learning how to use it given our context. I am a bit curious about how other organizations are using the element definitions for some types of resources. A process can be dependent on more resour...
