Need Recommendation on Entity Owner
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02-02-2023 02:14 AM
Dear Experts,
I need the recommendation on the approach of adding a new field as 'Owning Group' to the Entity screen. This is to ensure that the entities are assigned to teams than the individual owner.
Any best practice advice on this OR is it recommended to stick with Entity Owner
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02-02-2023 06:18 AM
I am also curious to what other users are doing in this case. We have created a custom table that is the source table in the Entity Filter, but we want to get rid of this as it is a hassle.
I think you should add the Owning Group field on the Entity record and when the entity is created with the Entity Filter, the data comes from the source table, for example CMDB items where you select the Assignment group (support group) of that application as input for the Owning Group on the Entity.
So when the entity is being created from the entity filter, it will fill the Owning Group field from the data in the Assignment group of the Application.
Let me know if this was sort of helpful, haha 🙂
Thanks!
Lana
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06-17-2024 04:33 AM
Hi,
did you solve this?
We got the same question, why should not anybody, or at least a group be able to select all available entities during risk event creation?
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06-22-2024 09:46 PM
No. We informed to customer to move forward with individual entity owner field for the moment