Notifications for Smart Assessments

AlexR2 · ‎04-13-2026

It looks like notifications are supposed to be triggered by the OOTB Flow "Generate smart assessments for control" but only when the Action Status Code is 1. What does that mean? How does that get defined?

When we kicked off our first SAE it appears we always get code 0 and the notifications do not get triggered. I wasn't able to find any documentation on this.

AlexR2 · a week ago

Yes, here's what support sent me:

PRB1986454 is fixed in the GRC: Policy and Compliance Management version 22.0.2 (it would require instance upgrade to Zurich Patch 7 as version 22 is not compatible with Zurich Patch 4). However, as a workaround, you can change the condition in step 4 to check for ActionStatus.Code = 0 instead of 1 (screenshot attached for reference from v22.0.2)

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AlexR2 · ‎04-13-2026

Dug in a bit more into this and found that status code 1 = Completion Status Errored and Status Code 2 = Partially completed. So based on this logic notifications will not triger for normal completion?? Is that a bug???

poojithaven · a week ago

Hi Alex,

Can you please confirm if this a bug? we are noticing the same in our instance.

AlexR2 · a week ago

Yes, here's what support sent me:

PRB1986454 is fixed in the GRC: Policy and Compliance Management version 22.0.2 (it would require instance upgrade to Zurich Patch 7 as version 22 is not compatible with Zurich Patch 4). However, as a workaround, you can change the condition in step 4 to check for ActionStatus.Code = 0 instead of 1 (screenshot attached for reference from v22.0.2)