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Path to learn GRC

Hello, I am a ServiceNow Admin/Developer. We have a requirement to learn GRC module and i do not have any idea how to start with GRC and what can be the best source to learn. I have gone through now-learning but its very hard to learn over there. Can...

mounika7675 by Tera Contributor
  • 3025 Views
  • 7 replies
  • 1 helpfuls

Risk Event > Risk Statement field (Tree Picker not working)

Form : Risk Field : Risk StatementTree Picker documentation : https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/common-ui-elements/concept/c_TreePicker.html As per documentation, Tree Picker can be enabled for any table...

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Link between Policy and Knowledge article not working

Hi guys!When I update my Policie and it is approved, the state changes to Published but this message appears: "Could not create new knowledge article version" and the KB is not updated.Do you know what the problem is?

mila_ by Tera Contributor
  • 753 Views
  • 3 replies
  • 0 helpfuls

Business Continuity Management vs Operational Resilience

Hi ,  I was looking into the definitions of the BCM vs Operational Resilience applications (see below), and I am not able to understand clearly what the difference is between these two apps? When would you use BCM only vs Operational Resilience ? Ple...

VM7 by Tera Contributor
  • 4253 Views
  • 3 replies
  • 1 helpfuls

Workspace "Add" button stoped working after Washington upgrade

Hello,I am facing issue with Adding extra control objectives to Indicator templates.Compliance Workspace -> Control monitoring -> Indicator templatesThe button "Add" does not add Control Objectives to the list (look at screenshot). It happened after ...

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bartk by Tera Contributor
  • 1435 Views
  • 7 replies
  • 3 helpfuls

Resolved! Authority Doc - Citation - Policy - Control Objective

Hi all,  I the Authority Doc is a summary and reference to external legislation/regulation that breaks down into citations that are smaller parts, that describe in detail specific parts of the Authority Doc, The Policy is an adaptation of the regulat...

dev_K by Tera Contributor
  • 2600 Views
  • 5 replies
  • 5 helpfuls

How to customer advanced risk assessment "Control Assessment" form?

I have some business requirement to display another control fields in the control assessment form. (OOTB.png) I find the UI Page[advanced_assessment] and I can modify Line 266-277, then I am able to add a new column on the form.( Please refer attache...

ESL by ServiceNow Employee
  • 1082 Views
  • 3 replies
  • 0 helpfuls

GRC: Business Continuity Planning GeneratePlanPdfUtilBase

Hi community, looking at guidance to understanding this Script Include:   var GeneratePlanPdfUtilBase = Class.create(); GeneratePlanPdfUtilBase.prototype = { initialize: function(planSysId) { this.planTable = 'sn_bcp_plan'; this.p...

BrainPanda by Tera Contributor
  • 628 Views
  • 1 replies
  • 0 helpfuls

Study Material for Risk and Compliance Cert

Can someone please help in providing the references for study material ofor CIS - Risk and Compliance certification? I can not find any practice questions on quizlet. I am studying the key modules, but some example questions would help greatly.

breana2014 by Tera Contributor
  • 2189 Views
  • 2 replies
  • 4 helpfuls

Resolved! ITSM - GRC

Hi,  How GRC and ITSM modules are linked to each other? Any examples?

dev_K by Tera Contributor
  • 1336 Views
  • 1 replies
  • 1 helpfuls

Transform script is not working

Hello, I have created transform map to load data into target table. before loading doing some kind of validation in control table. while executing scheduled file import, throwing below error message. can someone suggest any code fix. Thanks in advanc...