We have a requirement to set up entity hierarchy i.e., upstream and downstream hierarchies we have 5 levels of processes (in the business process table in CMDB), we are thinking of creating an entity only at Level 5, and hence we are creating an enti...
Hello ServiceNow Community,I'm seeking clarity on the differences between ServiceNow GRC Lite, Standard, Professional, and Enterprise editions, along with the roles and functions associated with each. Can anyone provide a brief overview of:Key distin...
Hi Team, Is it possible to have aggregation of an entity’s risks based on entity class hierarchy? Lets say we have entity class hierarchy as: Company Business Unit Application Is it possible to understand a Company risk profile based on its downstre...
Hello community,1. Is there any way to add extra columns in pop-up window while adding extra controls in risk assessment?2. Is it possible to change the pop-up window size?
Hello How does Service Portal ensure global accessibility for all users while maintaining robust access control for security, and what capabilities does it offer for providing detailed operational images and screen images within its portal environmen...
I would like to understand out of box Risk Manangement Workflow based on Role. we are working on Qualitative approach. I am penning down my understanding on Risk Management. Risk is either Created from Risk Statement or it is created manually and i...
I need to report User IDs for respondents on the sn_grc_item table and I'm attempting to do so with a database view. I'm building a view that relates the Name field on the sys_user table to the Respondents field on the sn_grc_item table. But the re...
What is the concept behind Auditable Units in Audit Management? I am trying to create one, and when I try to add records under the 'Business Units,' 'Department', etc., the records available are the actual records from Business Unit and Department ta...
I want a particular team should have access to only Crisis map in workspace. After providing sn_fam.user and sn_fam.admin still the member in that team is not able to access Crisis map. Can anyone suggest any approach for the same? TIA
Hi, Is there any detailed documentation/blogs/posts around the Standardized Information Gathering (SIG) Questionnaire Integration and how an organization can leverage this functionality.Background - We have our own assessment's, that leverage the sub...
Hi Team,We are facing Issue Management Module. I have to subtract Due Date with Current Date in Servicenow by using Scheduled jobs in ServiceNow
Hi Everyone, Requirement is to make the short_description field non editable for the assigned to of the evidence. I have written a display business rule and on load client script on this but still it is not making the filed readonly. Can anyone help...
We are looking for a way that when a control is tested the results of that test would apply to two different authority documents/policies. For example, both PCI and HITRUST require that default passwords on network equipment be changed. We would ...
Hi, Under the Control module for sox, for the execution control, can u make sure the script that create the task automatically is assigned to for new users.For some of the controls, in the control executions "Assigned to" will change for that need to...
