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I am new here, how do l start learning

Hi everyone, Pl l need help to start learning servicenow, am new, don't know where to begin,  help me it be appreciated.  Thanks Helejojo

Helejojo by Kilo Contributor
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  • 3 replies
  • 0 helpfuls

Resolved! Request Extension on Policy Exception

Hi, Currently, the default duration of the policy exception on my instance is 180 days. When requesting an extension beyond 180 days from the "Valid from" date I am prompted with the following error: "The duration of this policy exception cannot be m...

Nabilah by Tera Contributor
  • 939 Views
  • 1 replies
  • 1 helpfuls

Resolved! Difference between sn_risk.user and sn_risk.reader roles?

Hello, I want to understand the difference between a READER and an USER role. Which has more access rights and what are those? I have referred to SNOW docs but did not find helpful.  Can someone please explain from their working experience? Thanks!!

TPRM - Assets and CMDB CIs

Hello.  When I am in "Vendor Management Workspace" under "Third Parties - All Third Parties", TPRM allows me to add an asset.  Instead of adding an asset with the "[Add]" button, how can I link my thousands of assets and configuration items (CIs) fro...