Published RAM was moved to Draft and all Risk Assessments were deleted

ralphkern
Tera Contributor

Hi all,
I carelessly moved a already published RAM to draft again, because there was a strange behavior of the manual factors.
As a consequence all Risk Assessments (sn_risk_advanced_risk_assessment_instance) of this RAM are deleted.

Is there any chance to restore the data?

I don't find them on the deleted records table. The corresponding Risks are still here.

Thank you for any small advice.

3 REPLIES 3

Naveen Kumar4
ServiceNow Employee
ServiceNow Employee

Hi @ralphkern ,

 

We don't delete them rather we cancel them. Find out risk assessments that are in a cancelled state.

 

Thanks,

Naveen

Community Alums
Not applicable

Hi @ralphkern ,

Unfortunately, you cannot restore those Risk Assessments.

But you can find those assessments in "sn_risk_advanced_risk_assessment_instance" Table as state "Cancelled":

SandeepDutta_0-1702393447509.png

 

ralphkern
Tera Contributor

Thank you for your suggested solutions.
In my case, I finally found the deleted assessment instances in the deleted records table and was able to restore them.