Renaming domain name

_zg_r T_rker
Kilo Guru

Hello,

Our instance is in domain seperated mode. We want to change the nameof one domain. Is there any risk to change the domain name?  

Thanks in Advance,

í–zgür

1 ACCEPTED SOLUTION

anurag92
Kilo Sage

First check all Server Side Scripts, if your Domain Display Value (name) is being used anywhere. If not, you are good to go. It is a good practice to use Domain Path (or Sys_id) instead of name.


View solution in original post

5 REPLIES 5

anurag92
Kilo Sage

First check all Server Side Scripts, if your Domain Display Value (name) is being used anywhere. If not, you are good to go. It is a good practice to use Domain Path (or Sys_id) instead of name.


Mrudula6
Mega Guru

Hi,



Changing domain name should not affect on the domain. Since I have never given it a try on my MSP instance, please check it out on a personal development instance before diving right in the production.



Just ensure the domain name to be unique.


shruti_tyagi
ServiceNow Employee
ServiceNow Employee

Hi Ozgur,



Addition to above answers run domain validation after you make these changes. And of course test it in your sub prod or dev instance to make sure everything looks good.



Thanks


Shruti


If the reply was informational, please like, mark as helpful or mark as correct!


We changed the field "name" for the domain but hte actual doman structure didnt change



for example, TOP/DOMAIN 1/ OLD DOMAIN NAME



The name of the domain was changed to "new domain name" but the domain field stayed at TOP/DOMAIN 1/ OLD DOMAIN NAME



How do we ensure both get updated?