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04-01-2024 05:02 AM
I see that few risks were created in Retired state. When is this possible? Do we have a script that creates Risks in Retired state?
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04-05-2024 06:12 AM
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04-01-2024 11:39 PM
Hi @HelloCAD ,
As per my knowledge in GRC, the risks associated with the entity gets retired most probably on these conditions:
- Entity is no longer active in GRC.
- Entity Type is itself not Activated (as mentioned by @Community Alums )
- The respective Risk Statement (or Framework) is no longer applicable to the Organization.
Please note, there could also be some other criteria as well which can manipulate the risk state as retired (most probably a customization like Business Rule). So make sure to check them as well post your initial investigation.
Thanks for your read, if I'm able to resolve your query, please mark it as helpful 🙂.
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04-02-2024 07:31 AM
@HelloCAD There is no ootb business rule which create risk in retired state unless it is customized, and i dont see any use case where we create risk in retired state.
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04-05-2024 03:14 AM - edited 04-05-2024 06:09 AM
Hi All, @Community Alums, @aman_sharma_07 , @Rakesh Chigari
Thank you for replying.
I was checking the Risk records on the dev instance, but the actual Risk records in Production were created in Draft state and were moved to Retired when the Entity was made inactive.
The Dev environment Risk record showed only the last activity and so it seemed that the Risk was created in Retired state.
Is it possible that during cloning, some records will only show the latest activity in sub-prod environments?
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04-05-2024 06:12 AM
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04-05-2024 06:13 AM
@Community Alums,
Why does this happen? Is this a known ServiceNow issue? Do you have any idea?