Risk Portal

[David347]

I asked our consultant about the Risk Portal within ServiceNow GRC. I thought this looked like a good tool for customer engagement but my consultant was a little reluctant to use it.

Does anyone have any experience in using it and the benefit you get against the standard tool approach?

Thanks in advance

[Community Alums · Accepted solution]

Hi David,

May i know what are the reasons they mentioned for their reluctances ?

As in what is the challenge they are facing ?

Refer to this doc which should help you :https://docs.servicenow.com/en-US/bundle/sandiego-governance-risk-compliance/page/product/grc-worksp...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[David347]

The justification was, that it is new, they had not even seen it before. So it was recommended not to use it.

The answer I was looking to get was, ok, that is not something I have used before but let me look into it and get back to you...

Not overly impressed.

Thank you, I will have a read.

[David347]

Had a look and can see no reason why we shouldnt be using the Risk Portal for our users. Thanks for your speedy response.

[Community Alums]

Glad to help you 🙂