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When is Legacy GRC going out of support?

Hello all. Our company is still operating under the Legacy GRC skull entitlements, which I believe it stopped enhancements back on Madrid or New York. But it is still up and running. Does anyone know when the legacy modules go to end of Support?  Tha...

Resolved! Only data visualization component available in Ui Builder

Hi, I'm configuring risk workspace overview tab variant which is created on risk default record pre details: https://instancename.service-now.com/now/builder/ui/pc/6cce1b7131eb1110f877707813070e22/I try to add components in ui builder to a container ...

Miikka_M_0-1702021734634.png Näyttökuva 2023-12-08 094231.png Näyttökuva 2023-12-08 094243.png
Miikka_M by Tera Guru
  • 875 Views
  • 3 replies
  • 0 helpfuls

Renaming the OOB UI Action name not reflecting on the workspace.

UI action name button on the table(sn_compliance_policy_acknowledgement_instance) : "Accept"While renaming the oob ui action on this table, its perfectly reflecting on the native view, but the name remains same on the workspace view.eg. Renaming "Acc...

shefalimm_0-1693203496994.png shefalimm_1-1693203545162.png
shefalimm by Tera Contributor
  • 1240 Views
  • 6 replies
  • 3 helpfuls

Issue form redirecting to the previous page while saving.

I made changes to the issue form, and without saving it, I navigated to the policy exception form. After making changes to the policy exception form, I saved the record. Then, I have navigated back to the issue form and tried to save it, but it redir...

Venkat39 by Tera Contributor
  • 563 Views
  • 1 replies
  • 1 helpfuls

Resolved! GRC Issues and Remediation task autoclosure

Hi, Can someone help me to understand the script/configuration behind the autoclose of issues when all remediation tasks are closed. I know OOTB there is a property "sn_grc.automatically_close_all_issues_when_all_tasks_closed" Which when set to true ...

What can be analyzed in a scenario analysis?

When we complete the scenario analysis, the results show whether the target business service is in violation or not, but is there anything else we can know as a result of the analysis? (We do not know how actual users utilize the results of the analy...

OhkiY by Tera Contributor
  • 542 Views
  • 1 replies
  • 0 helpfuls

Vendor portal follow up

 Hello guys, I wanted to ask you a technical question that I didn't find anywhere, I looked for all the places on how I could do this, documentation and etc.The Module is TPRMWithin the supplier porta/vendor portal:https://nowlearning-nlinst02108862-...

ViniciusN by Tera Contributor
  • 1412 Views
  • 4 replies
  • 1 helpfuls

Can't find GRC: taxonomy management plugin

Hi all, can anyone share how to find the 'GRC: taxonomy management' plugin? In https://docs.servicenow.com/bundle/xanadu-governance-risk-compliance/page/product/grc-common/concept/taxonomy-management.html it states the plugin name but I can't find it...

AnnaEPS by Tera Contributor
  • 758 Views
  • 2 replies
  • 2 helpfuls

Resolved! "Submit Review" button does not respond-> Expected behavior?

Hello, I have a small question. 1. The owner requests reviews for her policy.2. The reviewer reviews the policy.3. Click on the Submit Review button and adds a comment.4. This comment appears in the activity but the button does not disappear. I see t...