How to make a field editable for a particular role in ServiceNow?
Hi All, I want to make a field editable for a particular role and this field should be read only for admin. How to achieve this? Thanks in advance!
Forum Posts
Get data from script within Single score data visualisation in Compliance workspace
Hi community, I have a requirement to get the count of Citations that are not linked to any control objective as single score in data visualization within compliance workspace.Since, the link between Citations and Control Objective is through a m2m t...
How to replace the i Icon on Dependency List n BCM Workspace
Hi All, How and where can I update/replace the i Icon s shown in the below screen shot be replaced with other image/icon. Thanks,Uma
Resolved! I wanted to customize issue form which gets created after a control attestation fails
1. On the Issue Form, I want the Attestation number to be appended to the 'Name' field on the Issue Form page. 2. From the Attestation record, I want to fetch the user's response and include it in the 'Description' field on the Issue Form page. 3. Th...
Resolved! Risk Assessment Roll-Up and Advanced Risk Analysis
In GRC, is it possible to apply weights to each risk by factors such as region and business, and then roll up the assessments for the entire group? I believe it is possible to calculate simple risk scores, such as totals and averages, but can more so...
Show description of Element Definitions in the Dependency Assessment in BCM UIB Workspace
In the Legacy BCM workspace, the description of Element Definitions was shown for the Dependency Assessments. But in the BCM UIB workspace, the description is missing and there doesn't seem to be an easy way to add it. Did someone using the new Works...
Resolved! How do GRC article templates work? What are the scripts that refer to this template/ use it?
Has anyone used GRC article templates in a customized way?Like, if I have a parent Policy record, and a few children Policy records, then if I want to show the children policies grouped by type as collapsible content on the KB article of the parent P...
About the use cases for control attestations
What are the use cases for control attestations? I am particularly interested in knowing who the actor is for responding to control attestations. Since control attestations are surveys that collect evidence proving that controls are implemented, I as...
Editing Service now
Hi Community, query, is there a way to hide/not show when an edit has been made to something in Service Now, so for this example lets say CMDB, so imagine an entry of a new asset is entered, can someone else come in and edit this entry but not have...
Resolved! Vendor Risk Assessment - Excel export
Hi, I am trying to export a completed Vendor risk assessment questionnaire as an excel using the out-of-box export functionality. The questionnaire is getting exported with appropriate questions and their responses. However, the columns 'Internal com...
Resolved! About IRM's Policy Acknowledgement.
Can you give us a specific example of how Policy Acknowledgement is used in a real business use case? My understanding is that it is a questionnaire used to confirm policy compliance with each company's employees.(Do you mean whether they are actuall...
Resolved! How to enable/find " sn_grc.business_user_lite " role
Basically I want to try giving only 'sn_grc.business_user_lite' role to anyone and check whether the person is able to access risk portal or not?GRC: Business user - lite application is already installed and I also checked in 'sn_irm_shared_cmn_lice...
Policy KB article is not getting changed after policy is published for the second time
Hi All,When I create a policy, take it through its lifecycle, and publish it, the kb article is published and no issues are reported.When I edit the policy and take the policy to its lifecycle once again making small changes to policy text, publish i...
TPRM - Questions Related to Plugins and Sample Questionnaires
Per ServiceNow Documentation (https://docs.servicenow.com/bundle/washingtondc-governance-risk-compliance/page/product/grc-vendor-risk/concept/tprm-configuring.html) , the list of steps to configure third party risk management "requires" installation ...
Get Control obj to populate in related list of control overlay
Hello, I need some help on getting control objectives to populate in the control overlays in CAM after I upload the data. Not sure how to accomplish this. The control objectives that were loaded need to be under one control layover that I created.
