Role needed to take control attestation

gourav_aggarwal
Tera Contributor

Any role is needed to take control attestation? I have tried in my PDI without giving any role to a user and he is able to take the attestation in employee center portal. But I am also reading in docs that sn_grc.business_user role is needed. 

2 ACCEPTED SOLUTIONS

Matthias Ferstl
Kilo Guru

Hi  @gourav_aggarwal 

the role you mentioned is needed to use the UI Anction to create an attestation, while the "Take assessment" UI Action can be used by the user that is "assigned to".

Kind regards

Please mark answers (not only mine) as helpful if they were
and "accepted solutions"This motivates others to take part, post solutions and find answers. Thanks! - Mat

View solution in original post

kaushal_snow
Mega Sage

Hi @gourav_aggarwal ,

 

No special role is required for a user to take (complete) an assigned control attestation, even if they don’t have the sn_grc.business_user role, as long as they're the assigned attestor and working via Employee Service Center.

 

If they need to access or manage the attestation task via list views or forms outside ESC, or if they need to create a control attestation, then they do need the sn_grc.business_user role.

 

____________________________________________________________________________________________________

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

View solution in original post

4 REPLIES 4

Matthias Ferstl
Kilo Guru

Hi  @gourav_aggarwal 

the role you mentioned is needed to use the UI Anction to create an attestation, while the "Take assessment" UI Action can be used by the user that is "assigned to".

Kind regards

Please mark answers (not only mine) as helpful if they were
and "accepted solutions"This motivates others to take part, post solutions and find answers. Thanks! - Mat

Shashank_Jain
Kilo Sage

@gourav_aggarwal ,

 

 

  • When you tested in Employee Center, your test user was the assigned attestor, so the widget allowed action on the task.

  • That’s why it worked without the role.

  • But if the same user tried to access attestation tasks in list/form view (outside ESC), they would need sn_grc.business_user.

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain – Software Engineer | Turning issues into insights

@gourav_aggarwal ,

If the solution was helpful, please accept the solution. This will be much appreciated.

Thank you!

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain – Software Engineer | Turning issues into insights

kaushal_snow
Mega Sage

Hi @gourav_aggarwal ,

 

No special role is required for a user to take (complete) an assigned control attestation, even if they don’t have the sn_grc.business_user role, as long as they're the assigned attestor and working via Employee Service Center.

 

If they need to access or manage the attestation task via list views or forms outside ESC, or if they need to create a control attestation, then they do need the sn_grc.business_user role.

 

____________________________________________________________________________________________________

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/