Role required to view Risk Event Task

[莉奈明]

Hi ServiceNow Community,

I would like to know the role required to view Risk Event Task records.
According to the product documentation, the sn_risk.manager role is required to create Risk Event Task. However, users with the sn_risk.manager role cannot view any Risk Event Task records, including those they have created themselves.

I think the user who created the Risk Event Task needs to be able to view the records.

Could you tell me the roles or settings required to view the risk event tasks?

Any guidance or insights would be greatly appreciated.
Thank you in advance!

[J Siva]

Hi @莉奈明 
As per OOB Read ACL, the user must satisfy the below condition.
The user must have either sn_risk.reader  or sn_grc.business_user  role AND The task must either be assigned to the user, the user's group, or the user must be the task owner.

Regards,
Siva

[莉奈明]

Hi, @J Siva

Thank you for your quick response!!
I checked that a user with the  sn_risk.reader and sn_grc.business_user role cannot view the Risk Event Task records assigned to the user. (The user I tested has the following roles: sn_grc.business_user,sn_risk.reader,sn_risk.manager, andsn_risk.user.)

Considering this, are there any other conditions or roles necessary to view the risk event tasks?

Best regards,
Rina

[J Siva]

@莉奈明 
Please check whether any custom ACLs have been created. According to the OOB ACLs, if the user meets the above mentioned conditions, they will be able to view the record.