saml single sign - on certificate is about to expire, renewal needed

[Raviteja K]

Please let me know the process to renew SAML single sign on certificate renewal process as it is going to expire soon.

Thanks in advance.

[Ankur Bawiskar · Accepted solution]

Hi Raviteja,

As far as I know this certificate is provided by the Identity Provider so it is their responsibility to renew the certificate and as a ServiceNow admin one should update the certificate and validate the expiration date in ServiceNow once Identity Provider gives it to SNOW admin.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[Raviteja K]

thank you, we need to just validate and upload it right?

[Ankur Bawiskar]

Hi Raviteja,

Yes that's correct. You will have to update it under certificates. Could you please also like my comment. Thanks in advance.

Regards

Ankur

[ruelong]

Hi Ankur, there is no need to upload new certificate right? I just need to update the existing certificate just like this? Just change the value of PEM Certificate field?