Reminder Notification to be sent to approver if he has not approved

Sanel
Tera Expert

Hi all,

I have a list type field which will contain two approvers.Now I want to send a reminder notification to the approver who has not approved the form yet.How may I check whether the approver has approved the form or not?What condition do I need to put here?

Can it be achieved through flow designer?If yes then what exact condition I need to put over there?

Thanks all.

9 REPLIES 9

Brian Arndt1
Mega Expert

Chuck Tomasi did a live stream on approval reminders using flow designer. Your use case might be a little more complex but you might start here.

https://youtu.be/J5mlDzfl-So

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

You can also use my flow designer and my video to send reminder notification.

Approval Reminder for Approval Records using flow designer

Approval Reminder Notification for Change records using flow designer

Thanks,
Ashutosh

Hi Ashutosh,

These links are not accessible. Can you please share it again?

Thanks,

Bhavesh

Swapnil Soni1
Giga Guru

Hi Sanel,

In order to achieve this you need to follow following steps.

 

1. Create a new Event by navigating System policy-->Events-->Registry. Name 'approval.reminded' and the Table is Approvals [sysapproval_approver]

 

2. Navigate to System definition-->Scheduled jobs-->Create a new one of 'Automatically run a script of your choosing' as per below screenshot. It will run periodically daily at 01AM and runs the script.

 

find_real_file.png

 

3. Navigate to System notification-->Email-->Notifications-->Create a new one as per below screenshots. Please select 'Advanced view' before proceeding. Also type you email notification Subject and Body under 'What it will contain' tab as per your requirement.

 

find_real_file.png

 

 

 

find_real_file.png

 

 

 

I hope this helps. Please mark correct/helpful based on impact