saml single sign - on certificate is about to expire, renewal needed

Raviteja K · ‎02-15-2017

Please let me know the process to renew SAML single sign on certificate renewal process as it is going to expire soon.

Thanks in advance.

Ankur Bawiskar · ‎02-15-2017

Hi Raviteja,

As far as I know this certificate is provided by the Identity Provider so it is their responsibility to renew the certificate and as a ServiceNow admin one should update the certificate and validate the expiration date in ServiceNow once Identity Provider gives it to SNOW admin.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Geet Burande · ‎06-04-2024

Hi Ankur,

I'm facing the same issue with my client. There are two certificates for the development instance, and one of them expired on May 31st, 2024. Now they can't log in. Is the solution the same for this situation as well?

Ankur Bawiskar · ‎03-01-2017

Hi Raviteja,

Thanks for marking the answer as correct and helpful. It would be great if you endorse the content so that it has high visibility. Thanks in advance.

Regards

Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Community Alums · ‎06-02-2020

How can we create CSR for the certicate which was expired.