Servicenow GRC controls workflow

Gary22
Tera Contributor

where can i find the workflow which governs the status of a control during its life cycle . 

I mean i am after the workflow which decides that on taking a particular action , the control status will move to this . 

please guide , where to find the oob wokflow for control ( draft -> attest -> review -> monitor -> retired ) .

 

Also if there is no OOB workflow , how does a control move from one status to another . what is orchestrating all this OOB ?

@Jan Spurlin @Phil Swann  @Pranav Bhagat  @Rafael Cardoso 

Thanks a lot in advance 

1 ACCEPTED SOLUTION

Sulabh Garg
Mega Sage
Mega Sage

Hello Gary,

There is no workflow/flow on Control table (sn_compliance_control) as the controls states are changed from the UI actions mentioned on the control form.

1) Attest UI action - Move state from Daft to Attest

find_real_file.png

 

 

2) Submit for Review UI Action - To move the state from "Attest" to "review"

find_real_file.png

 

3) Monitor and Retired UI Action - To move the state to Monitor or retired from "Review",

find_real_file.png

 

Hope it helps!!

 

Please Mark Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

View solution in original post

4 REPLIES 4

Gary22
Tera Contributor

Also if there is no OOB workflow , how does a control move from one status to another . what is orchestrating all this OOB ?

Sulabh Garg
Mega Sage
Mega Sage

Hello Gary,

There is no workflow/flow on Control table (sn_compliance_control) as the controls states are changed from the UI actions mentioned on the control form.

1) Attest UI action - Move state from Daft to Attest

find_real_file.png

 

 

2) Submit for Review UI Action - To move the state from "Attest" to "review"

find_real_file.png

 

3) Monitor and Retired UI Action - To move the state to Monitor or retired from "Review",

find_real_file.png

 

Hope it helps!!

 

Please Mark Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

@Sulabh Garg note that OOTB a Control will move back to Draft if any change to the Control Objective is performed. I often deactivate the last line "control.state  = "draft" to avoid that from happening since I find it a bit to strict.

 

Prashanth Velam
Tera Contributor

@Sulabh Garg This is very helpful to know that the Control has got no workflow. The OOB suggestion is to move from Draft > Attest > Review > Monitor > Retired. Will there be any challenges if we move the workflow around to Draft > Attest > Monitor > Review > Retired?

Will there be any downstream implications if we change this flow? Thanks in advance!