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Show Edit button on Attached Knowledge related list on Service Operation Workspace

kiranN23
Tera Contributor

Hello,

 

We have a requirement to enable 'Edit' button on SOW for 'Attached Knowledge' related list which is referring to m2m table for incident and problem module. We already enabled New/Edit button on native UI but these buttons not showing on SOW view

Let me know how to enable the same

kiranN23_0-1719220028382.png

 

Thanks

 

1 REPLY 1

MP12
Mega Guru

Hello, you can check the creation of a new "Edit" in the "Declarative actions > list actions" to display in workspace SOW, with "Action model"="related list". 

Regarding the classical UI, the edit will not appear as the current related list "Attached knowledge" is a REL and not a standard "related list", and there is a display condition in the UI action Edit of table "Global" with condition RP.isManyToMany(). Here several options possible to display Edit.