Subscription Management | IRM subscription are not based on groups

Neel Patel
Giga Guru

Hi there,

I am currently reviewing my company's subscription management module. 

The IRM entitlement are not tied into any group, nor am I given an option to add/manage group [Have this functionality for ITSM]. Group/User mapping tabs are not visible for some reason.

 

Has anybody ever faced this faced challenge like this?

TIA!

 

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi @Neel Patel 

please share screenshots

Maik

NeelPatel_0-1701187468813.png

These are the only tabs visible.