I am new here, how do l start learning
Hi everyone, Pl l need help to start learning servicenow, am new, don't know where to begin, help me it be appreciated. Thanks Helejojo
Forum Posts
Resolved! Inactive entities: Not able to activate control, but able to activate and execute indicators? Why?
Hi all,I was looking into the OOTB functionality around inactive entities. I noticed that while users are unable to activate a control that is linked to an inactive entity, they are able to activate and execute an indicator of this control. Then, whe...
Resolved! Request Extension on Policy Exception
Hi, Currently, the default duration of the policy exception on my instance is 180 days. When requesting an extension beyond 180 days from the "Valid from" date I am prompted with the following error: "The duration of this policy exception cannot be m...
Can we perform control attestations on applications without having the control created in IRM
Our requirement is something to perform checks or control attestations on applications level without having the control in place , could someone please explain if they have also implemented or come across the similar use case
Event Dependency configuration in GRC:Crisis Map
How to use event dependency configuration in crisis map.What is its configuration?How we can map BIA through event dependency configuration.
Resolved! Difference between sn_risk.user and sn_risk.reader roles?
Hello, I want to understand the difference between a READER and an USER role. Which has more access rights and what are those? I have referred to SNOW docs but did not find helpful. Can someone please explain from their working experience? Thanks!!
States and Dates - interactions and rules for Engagements/Activities
Hi - first time poster, so please be gentle We are in the middle of an Audit Management implementation. I've searched far and wide for documentation on the following, but was unable to find anything useful. Hopefully somebody in the community point ...
Facing issue in generating Business Application type entities from Entity Type
Hello Experts, I am facing issue in generating Business Application Type entities from cmdb_ci_business_app table. I have total 281 active records in the table. Although the count of entities are matching, but 113 out of those are getting created wit...
Fetch location data from 3rd party applications using transform map in GRC : Crisis Map.
We are implementing GRC: Crisis Map from scratch in our instance to get the Crisis alerts.Currently we are fetching live data (alert/ crisis) from GDAC feeds across the globe.But we want alerts from the assets location only.Eg. Organization is locate...
Risk Statement.
Hi everyone, Thank You for your help!
TPRM - Assets and CMDB CIs
Hello. When I am in "Vendor Management Workspace" under "Third Parties - All Third Parties", TPRM allows me to add an asset. Instead of adding an asset with the "[Add]" button, how can I link my thousands of assets and configuration items (CIs) fro...
Conducting IT Governance Requirements on SPM Projects in SN
I am an IT Governance Analyst conducting review on SPM IT Projects but struggling with how to capture all of our Required Project Artifacts, Required Validations, and Approvals without heavy customization. Researching/reaching out to see how others ...
Need to find what demo data got enabled when we have installed sn_grc plugin in servicenow and GRC
Hi Team, Greetings for the Day!!! We have encountered an issue, while installing GRC related data we have loaded the Demo data also and it is causing an issue. Is there any way where we can find what demo data we got it into our instance and how can ...
Push Categories dynamically
Hello Everyone,I have received a request of pushing asmt_metric_categories dynamically for sn_vdr_risk_asmt_assessment table...I want the categories on SIG assessment should populate based on user's selection of the categories on the formLet's say us...
