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Risk Event > Risk Statement field (Tree Picker not working)

Form : Risk Field : Risk StatementTree Picker documentation : https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/common-ui-elements/concept/c_TreePicker.html As per documentation, Tree Picker can be enabled for any table...

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Link between Policy and Knowledge article not working

Hi guys!When I update my Policie and it is approved, the state changes to Published but this message appears: "Could not create new knowledge article version" and the KB is not updated.Do you know what the problem is?

mila_ by Tera Contributor
  • 619 Views
  • 3 replies
  • 0 helpfuls

Business Continuity Management vs Operational Resilience

Hi ,  I was looking into the definitions of the BCM vs Operational Resilience applications (see below), and I am not able to understand clearly what the difference is between these two apps? When would you use BCM only vs Operational Resilience ? Ple...

VM7 by Tera Contributor
  • 3504 Views
  • 3 replies
  • 1 helpfuls

Workspace "Add" button stoped working after Washington upgrade

Hello,I am facing issue with Adding extra control objectives to Indicator templates.Compliance Workspace -> Control monitoring -> Indicator templatesThe button "Add" does not add Control Objectives to the list (look at screenshot). It happened after ...

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bartk by Tera Contributor
  • 1076 Views
  • 7 replies
  • 3 helpfuls

Resolved! Authority Doc - Citation - Policy - Control Objective

Hi all,  I the Authority Doc is a summary and reference to external legislation/regulation that breaks down into citations that are smaller parts, that describe in detail specific parts of the Authority Doc, The Policy is an adaptation of the regulat...

dev_K by Tera Contributor
  • 2296 Views
  • 5 replies
  • 5 helpfuls

How to customer advanced risk assessment "Control Assessment" form?

I have some business requirement to display another control fields in the control assessment form. (OOTB.png) I find the UI Page[advanced_assessment] and I can modify Line 266-277, then I am able to add a new column on the form.( Please refer attache...

ESL by ServiceNow Employee
  • 978 Views
  • 3 replies
  • 0 helpfuls

GRC: Business Continuity Planning GeneratePlanPdfUtilBase

Hi community, looking at guidance to understanding this Script Include:   var GeneratePlanPdfUtilBase = Class.create(); GeneratePlanPdfUtilBase.prototype = { initialize: function(planSysId) { this.planTable = 'sn_bcp_plan'; this.p...

BrainPanda by Tera Contributor
  • 546 Views
  • 1 replies
  • 0 helpfuls

Study Material for Risk and Compliance Cert

Can someone please help in providing the references for study material ofor CIS - Risk and Compliance certification? I can not find any practice questions on quizlet. I am studying the key modules, but some example questions would help greatly.

breana2014 by Tera Contributor
  • 1961 Views
  • 2 replies
  • 4 helpfuls

Resolved! ITSM - GRC

Hi,  How GRC and ITSM modules are linked to each other? Any examples?

dev_K by Tera Contributor
  • 1071 Views
  • 1 replies
  • 1 helpfuls

Transform script is not working

Hello, I have created transform map to load data into target table. before loading doing some kind of validation in control table. while executing scheduled file import, throwing below error message. can someone suggest any code fix. Thanks in advanc...

GRC:Metrics - Cannot see metric section in the Risk workspace

 I have activated both GRC:Metric and Advanced risk application. But I still can't see the "Metrics section" in risk workspace to create new metric definition. Am I missing any steps? Is there any system property I need to update?   #GRC_metrics#GRC#...

HarshTimes by Tera Guru
  • 482 Views
  • 1 replies
  • 0 helpfuls

What access does a BCM Admin have within ServiceNow?

I am looking for some help as a BCM Administrator, we are finding that we need to go through our SN Administrators to do simple process like added and removing users and creating reports along with changes how our users have access to features in the...

Danj93 by Tera Contributor
  • 2073 Views
  • 4 replies
  • 2 helpfuls

Resolved! Audit Workspace -- No Previous/Next Arrows

In Classic UI, when you open a list of records and select a record.  The selected record opens and has Up/Down arrows in the upper right corner so you can navigate to previous/next records without having to go back out to the list.  This feature is m...

mdeandrea08 by Tera Contributor
  • 944 Views
  • 5 replies
  • 3 helpfuls