Unable to initiate Questionnaire for a Risk identification record under Risk Identification methodology

[Chenab Khanna]

Hi,

I have configured a Risk identification and its questionnaire for an entity class as below - 

Risk identification configuration - 

Risk identification questionnaire - 

After generate risk identification record, i am unable to Initiate questionnaire as a risk admin.

The issue is, when i click on Intitiate questionnaire, nothing happens. No assessment is generated and i cannot more further

Questionnaire should have come in the related list but it did not. Any insights?

[Sebastien Fix]

If it is assigned to you, do you not see it when you go to "My risk identification questionnaires"?

Note that sometimes Assessments in the Related List only show the completed ones, not the ones Ready to Take as well. 

[Subhadip Bagchi]

Hi Chenab,

Facing the same issue, Were you able to fix this?

[einvaldserigsta]

Hi,

I faced the same issue when trying to perform this on another table than Business Application. From the error in syslog the following steps are recommended.

1. Please make sure that at least one metric category has at least one assessable record associated.
2. Please make sure that at least one metric category has at least one metric.
3. Please make sure that if domain plugin is installed, at least one assessable record is visible to this user.
4. Please make sure that at least one metric category is accessable to this user - check the roles on category.
5. Please make sure that this user has required roles to access the assessable record.: no thrown error

I had copied the Business Application questionnaire, and realized that it had conditions on Metric Category level with table = cmdb_ci_business_app. By updating this and running "Generate assessable records" I was able to initiate the questionnaire. In addition, I had to ensure the roles on the metric type matched the roles on the entity owner, either by giving the entity owner the role, or removing roles from the metric type. 

I hope this list will help you too.

Einvald

[Kim Machado]

Hi Chenab, Were you able to resolve?  My configuration looks identical to yours and I am having the same issue as above