Custom Heatmap for Vulnerability
There is OOB custom Heatmap available for Risk, Need guidance for creating similar one for vulnerabilities.
Forum Posts
Best way to show an info message on a form in workspace
I want to show an info message on a new control form, but on workspace the info message does not cover the entire form length. PFA the screenshot for reference. Is there another way to fulfil this requirement?
Difference between OOB Overview Dashboards and OOB Overview - PA PRemium
I would like to know the difference between the OOB overview dashboards vs OOB overview - PA Premium dashboards. For an example 1. Compliance Overview - PA Premium VS Compliance Overview2. Policy and Procedures Overview - PA Premiums VS Policy and P...
Need to add two drop downs to the state field for a sn_audit_engagement Table.
Need to add a drop downs to the state field for a sn_audit_engagement Table. But this two dropdown in a state field need to be visible only in Audit workspace but not on the native side. Is there a way we can hide the choice of a field on the native...
Importing GRC Policy documentation into Policy Management
Hi, our client wants to start leveraging ServiceNow's Policy Management functionality for authoring and hosting. They are currently using another tool and already have a large body of Policies, Standards, etc. that they would like to import into Serv...
Need to download a KB article in Audit workspace
I dont see a OOB download button or a way to export the article in PDF format in Audit Workspace. Is there a custom UI action script we can use to download articles from Workspace.?
servicenow developer
fetch details of users in background scripts
Default contextual search need minimized
Hi, We have a contexual search is enabled for knowledge base.When we type something in short description field, the related knowledge results showing below.The default setting is expanded search, is there a way to make it minimised default, if needed...
Restrict the Priority is Critical only for itil_admin(role) on incident form
Restrict the Priority is Critical only for itil_admin(role) on incident form, Other users cant edit as Priority Critical..I got this requirement on ACL ..Can anyone help with ACL??
Rebuild the Attestation Designer
Hi all, A client is asking to rebuild the whole Attestation Designer, Is it possible? If it is, where can I find where is developed the designer to clone and start editing? Here is the screen of the Designer
Create a new Designer like Attestation Designer
I talked with the client and they want to create a new Designer like the Attestation Designer no edit the existing one, that's why I was asking for the code to replicate the designer to create a new one. There is any form to create something similar ...
Hint on a field on workspace
I want to add a tooltip/Help text/ Hint for (GRC)Engagement's Result field, in workspace. I tried by adding hint in field label and to have that show up for all users in workspace made the property: Show help tips on forms(glide.ui.accessibility.acce...
Resolved! Why GRC Attestations are not equipped with SLA
SLAs are configured at operational tasks such as Tasks, Incidents and Issues. Similarly, GRC Attestations are operational activities. Why ServiceNow is not providing any SLA configuration mechanism for Attestations? Are there any reason for this bein...
Triggering a vendor risk assessment from the responses in the Vendor Tearing Assessment
Hi,Currently we are using the Vendor Risk Management Module. (Third-Party)During our setup last year, we created a Tier based assessment submission rule.When a Vendor Tier is high or very high, then auto create a Vendor Risk Assessment. This is OOB.M...
Risk workspace
We are planning to roll out the Risk workspace to the users. What we have observed is that access to the Risk workspace is controlled by roles like 'sn_risk_workspace.operational_risk_manager' or 'sn_risk_workspace.IT_risk_manager' Both roles contain...