Unable to install GRC products in PDI?

aaronblosso · 3 weeks ago

I recently got a new PDI and I'm unable to install any of the GRC products; when I search for "GRC" nothing shows up?

Aditya_hublikar · 3 weeks ago

what is your pdi version ? This same issue we faced during installing GRC Pluggins on latest zurich/yokohama version. So we move to Xanadu version. May be this is version patch issue or something . Im not sure about that what will be its root cause .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

View solution in original post

PoonkodiS · 3 weeks ago

Hi @aaronblosso

I checked in my PDI, it is available for me.

I think you cannot sync with servicenow store, can you click the sync now button and see the results

Regards,

Poonkodi

AndersBGS · 3 weeks ago

Hi @aaronblosso ,

Have you tried searching without the quotes?

It is also working for me.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

GlideFather · 3 weeks ago

Hi @aaronblosso,

I just tried and it's available:

Use the filter or update the URL and go to:

https://yourinstance.service-now.com/now/app-manager/home/tab/available_for_you/sort/recently_released/search/grc/filter/Governance,%20Risk,%20and%20Compliance

_____
No AI was used in the writing of this post. Pure #GlideFather only

Aditya_hublikar · 3 weeks ago

Hello @aaronblosso ,

what is your pdi version ? This same issue we faced during installing GRC Pluggins on latest zurich/yokohama version. So we move to Xanadu version. May be this is version patch issue or something . Im not sure about that what will be its root cause .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant