Unable to install GRC products in PDI?

[aaronblosso]

I recently got a new PDI and I'm unable to install any of the GRC products; when I search for "GRC" nothing shows up?

[PoonkodiS]

Hi @aaronblosso 

I checked in my PDI, it is available for me.

I think you cannot sync with servicenow store, can you click the sync now button  and see the results

Regards,

Poonkodi

[AndersBGS]

Hi @aaronblosso ,

Have you tried searching without the quotes? 

It is also working for me.

[GlideFather]

Hi @aaronblosso,

I just tried and it's available:

Use the filter or update the URL and go to:

https://yourinstance.service-now.com/now/app-manager/home/tab/available_for_you/sort/recently_released/search/grc/filter/Governance,%20Risk,%20and%20Compliance

[Aditya_hublikar · Accepted solution]

Hello @aaronblosso ,

what is your pdi version ?  This same issue we faced during installing GRC Pluggins on latest zurich/yokohama version. So we move to Xanadu version. May be this is version patch issue or something . Im not sure about that what will be its root cause . 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant